android 4 black screen

[Patricia Mckenzie]

My phone is locked up. It is fully charged, but has a black screen and will not work...What can I d o to reset it?

 

[sd_shadow]

hold volume down and power buttons, for 15secs it will force reboot
may need to try
safe mode or wiping data
links in my list

sd_shadow's [Collection] of Links for Droid 4

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