Android. App not notifying when locked

Graeme Baillie

New member
Dec 11, 2022
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Looking for some help.

The basic issue is with the tile finder app.

There's a button on the physical tile device that triggers find your phone.

This works fine when the phone is not locked and you are playing with the phone i.e. I press the tile button and the phone starts raining and notifying that the find my phone function has been invoked.

However if the phone is locked or I have the lock screen up nothing happens if I press the tile button.i am sure I had this issue years ago with a video door bell but I can't remember the settings I had to change to allow the apps to work when the phone was locked, any help appreciated


B. Diddy

Senior Ambassador
Mar 9, 2012
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Welcome to Android Central! Which phone? Any power-saving modes turned on? Is the app battery-optimized at all?