Android 'Apple Music' App MIA

[anon(10388027)]

I upgraded from a Samsung Galaxy Note 5 to an 8 last September... The Apple Music app worked, and still works, on my Samsung Note 8, android 7.1.1.

But... The Apple Music app has disappeared from the Google Play store in Canada. It can only be found on Google Play by looking up the app on a chrome browser, where it states it is not compatible with my phone.

In the app review comments, other rate it a one and regret it is gone.

Apple has not responded to reply to my inquiry about the Android Apple Music app.... I don't dare uninstall Apple Music, for I doubt I will be able to reinstall it.

No recent news stories about the app have been written. Has Apple abandoned Android and permanently discontinued it's music service? I highly doubt it. The music service available on Android generates ongoing monthly revenues... But maybe Apple doesn't want to risk losing Apple phone hardware buyers... Are Apple and Android at war over in app purchase revenue sharing?... No chance.

It may also be that Android OS fragmentation is to blame. Maybe once my Samsung Galaxy Note 8 gets Oreo, the Apple Music app will reappear in the Google Play store.

I do enjoy iTunes through the Apple music app. I did upload my (since discarded) cd collection to iTunes, and I used to buy a tonne of albums through iTunes. For the past year or two I've subscribed to the iTunes monthly subscription.

Anything? Apple Music is presently dead on Android through the Google Play store in Canada.

I'd appreciate your help finding an answer. Apple has refused to reply to me.

 

[hallux]

It's available to me, and compatible with all 3 phones associated with my account. It is not available for my watch or tablets. I suspect it's a country situation.

 

[anon(10388027)]

Yes... and it may be the app works due to an update direct from Apple via a PC sync... that PC is in storage right now... I don't need one.

like any other app, android OS version should not be a reason... People aren't amused, lol.

I'll see if Apple responds, or if the situation changes whenever Ores comes to the Note 8.

I've paid, and as I've explained, a lot of purchased and uploaded content there.

It would be a shame to switch to Google Music, but I'll do so if it comes to that. I'll never return to Apple hardware. For all the fragmentation of Android, approved IOS updates are always big infested disasters.

...and podcasts are available on Google Music... I've signed up to a couple of my favorites, rather than click through a saved chrome browser link on my home screen... Perhaps my migration to Google Music has begun!

 

[hallux]

I'll repeat, it's likely a location restriction. It's not the Android OS (the Play Store page on my Mac indicates I could install it on my 2013 Moto X which is running Marshmallow), but all my devices are in the US on a US account. The difference between you and I is that you're not in the US, Apple may have restricted the app by location for some reason (and it may be a mistake so it may get resolved).

 

[anon(10388027)]

I understand your point.

I chatted with Apple support tonight. They claim the only version of 'Apple Music' in the Google Play Canada store is based on Android Oreo 8.

Android Oreo 8 has not been released through Bell Canada for the Samsung Galaxy Note 8 yet... Oreo probably will arrive in two weeks (1st week of March)

 

[anon(10388027)]

Quote from Apple Chat Customer service:

Thank you for waiting. After checking, I was informed that what could be happening is that the latest version of Apple Music is not yet available for your device.

So when you look for it in the Play Store, it most likely only gives you apps that are currently compatible with your device and os.

 

[hallux]

So when you look for it in the Play Store, it most likely only gives you apps that are currently compatible with your device and os.

Well, that is absolutely the case. The confusing part is that the app is restricted to Oreo in Canada while in the US it'll still work as far back as Marshmallow.