Android Apps Support is there a need for online help

bkohatl

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Jul 10, 2015
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An idea occurred to one of my friends and I, after a couple of major problems with the Android Platform and Apps. We have both been in Customer/Technical Support for over 20 years and we noticed that a lot of apps have only FAQ's. We tried resolving our issues and it was very frustrating. Especially in regard to the varying update policies for Android devices.

Do you think there is a need for better support for Apple iOS and Android Apps.
If a support mechanism was available have you ever had cause to use it or think you might have a need for it in the future?

Just curious.
 

Golfdriver97

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Dec 4, 2012
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Mod note: Moved to General News and Discussion for better traffic.

I think it would be a good idea. Especially in the case of an app where the developer has a tendency to not reply to emails.
 

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