Android auto no ringtone

alejandro paredes1

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Nov 3, 2017
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Whenever I connect my phone (stock Galaxy s8) to my car with Android auto (Ford sync 3) my ringtone gets disabled. Went to settings to check if the volume was low but the icon itself for the ringtone slider was greyed out.

I can't find anywhere an answer and it's driving me crazy.
 
Because it is taken over by car's BT telephony function. So, your car will ring with whatever ringtone it is designed to be but your phone won't ring.
 
When I connect via Bluetooth the ringtone works as intended. (I can use custom ringtone or the car's own ringtone) when I connect via Android auto and I get a call audio stops playing it remains totally silent until I answer or hang up. Notification sounds play fine through speakers

In the screenshot you can see the ringtone is disabled. That only happens when connected to Android auto.
 

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I have this very same issue on my S8 and Ford Sync3 with Android Auto. Any chance of a fix?
 
From what I can tell, a lot of phones, e.g. Pixel, or Galaxy S phones, will be automatically put on Do Not Disturb mode. That's probably why it behaves this way.

Just tested on phone, ZTE Axon 7. Running AA app will put phone on DND mode. Everything is muted. So, it looks like is up to AA head unit to properly implement call in ringtone in this case. My Mercedes HU does implement it correctly.
 

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