Android Auto not avaiable on Moto G Power (Xfinity)?

[lgbalfa]

I just switched from Verizon to Xfinity Mobile and am using the Moto G Power.

It shows that I have Android Auto on my phone when I go into "Settings - Apps" but when I "swipe up" to show the apps, it is not there.

I tried uninstalling and reinstalling it in the Play store but still nothing. It won't even let me open it up.

 

[B. Diddy]

What if you do a global search on the phone for Android Auto?

Are you using the stock launcher or a 3rd party launcher?

 

[lgbalfa]

What / how do you do a global search?

Stock launcher.

 

[Scott337]

My Pixel 4XL and my wife's Pixel 5 are the same. Settings - Apps - Show All Apps lists Android Auto. But Android Auto is not in the app drawer. I think it has something to do with connecting to vehicle Bluetooth systems? On my wife's phone it was not listed in the list of all apps until we connected to phone to the UConnect Bluetooth system in the Jeep.

 

[lgbalfa]

My Pixel 4XL and my wife's Pixel 5 are the same. Settings - Apps - Show All Apps lists Android Auto. But Android Auto is not in the app drawer. I think it has something to do with connecting to vehicle Bluetooth systems? On my wife's phone it was not listed in the list of all apps until we connected to phone to the UConnect Bluetooth system in the Jeep.

This is exactly the same situation that I am in.

 

[Scott337]

This is exactly the same situation that I am in.

Is your phone connected to a vehicle Bluetooth system? If everything is working fine, is it causing issues having it appear in the list of apps? Our phones work fine in this configuration.

 

[lgbalfa]

I just got the phone yesterday.

I have not connected it to a car yet.

 

[Scott337]

Maybe it was there on her phone before connecting to Bluetooth? I could be mistaken, it's been a crazy month. But in either case I think what you are describing is normal on many new phones and nothing to worry about

 

[lgbalfa]

When I go to "Settings - Apps" and I click on the App to open it, it does not give me the option to open it. It only gives me the option to "Enable" or "Disable".

Are you saying once I connect it to the car it will work?

 

[Scott337]

I can't open it on my phone.

 

[lgbalfa]

How are we suppose to use Android Auto if we can't open?

Frustrating since I used it on my previous Moto G7 Power.

 

[Scott337]

This Google Support page might help. Apparently with Android 10 and higher it is no longer a traditional "app" and just runs in the background

https://support.google.com/androidauto/thread/49061726?hl=en

 

[lgbalfa]

Thanks for the link.

 

[Scott337]

Thanks for the link.

No problem. I knew I remembered reading something about the changes Google made to AA, but couldn't remember exactly at first. I think they are trying to roll all of this up into their new Assistant Driving Mode that they announced last Spring (2019) and is finally supposed to start rolling out soon.

 

[lgbalfa]

Thanks again.

That link was the answer.

 

[B. Diddy]

Sorry to get back to this post late, but Scott337 nailed it! I had forgotten about how the Android Auto app itself was going away.