Android Auto - phone rebooting during calls

[effreyj]

I got my Pixel 2 XL yesterday and set up Android Auto on it to connect with my Honda Pilot today. The first 2 phone calls I made, both to my wife, caused my phone to reboot about a minute into my phone call. I've been using Android Auto on my OG Pixel XL with no issues in the same car. Anybody else seeing anything similar?

 

[Almeuit]

I got my Pixel 2 XL yesterday and set up Android Auto on it to connect with my Honda Pilot today. The first 2 phone calls I made, both to my wife, caused my phone to reboot about a minute into my phone call. I've been using Android Auto on my OG Pixel XL with no issues in the same car. Anybody else seeing anything similar?

I still keep forgetting to test Android Auto with my phone. I will test it later tonight / tomorrow morning in my truck (F-150) and see what it does. I will report back my findings.

 

[nelamvr6]

I have used my XL 2 in my VW Passat without any problems, but I didn't make any phone calls. If I can remember, I'll try to make some calls tomorrow using it.

 

[pjwk81]

The app (standalone, not a connected car) is really really bad on the Pixel 2. First phone that I've ever had issues with using it.

 

[nelamvr6]

The app (standalone, not a connected car) is really really bad on the Pixel 2. First phone that I've ever had issues with using it.

What makes you make that statement? I had absolutely no issues using it on my phone with my car...

 

[pjwk81]

What makes you make that statement? I had absolutely no issues using it on my phone with my car...

1. The ambient display does not come on when the phone locks if you're using android auto. The screen just goes black and you have to hit the power button to wake it again as the screen double-tap doesn't work.

2. A few times now in calls the bottom buttons (home, maps, calls, media) disappeared which meant I couldn't switch back to maps until the call ended.

Never had either issue on the previous four phones I used since the stand alone app was released.

 

[Almeuit]

I forgot to check this morning (zombie mode -- need my caffeine) .. I will try on lunch and report back.

 

[nelamvr6]

1. The ambient display does not come on when the phone locks if you're using android auto. The screen just goes black and you have to hit the power button to wake it again as the screen double-tap doesn't work.

2. A few times now in calls the bottom buttons (home, maps, calls, media) disappeared which meant I couldn't switch back to maps until the call ended.

Never had either issue on the previous four phones I used since the stand alone app was released.

Oh, now I get what you're saying.

I've only ever used it for interfacing with my car's in dash display. Works great that way.

Be sure to report your issues to Google so they can address them...

 

[pretext]

My 2 XL works fine in my F-150 with sync 3.

 

[effreyj]

My 2 XL works fine in my F-150 with sync 3.

Did you try a phone call?

 

[Almeuit]

Did you try a phone call?

I just tried it on lunch. I had my girlfriend call me and I called her. Worked like it should.

I have a Ford F-150 with sync 3.

 

[nelamvr6]

I made a couple of calls in my 2017 VW Passat, no issues.

 

[sixty_four]

I made a quick test call and it worked fine.

 

[Almeuit]

I used it a bunch tonight. I made sure to use just AA when driving around. I used it for maps, music, and also making/receiving phone calls. All worked just like it should. This is with my truck (2017 F-150 w/ Sync 3).

 

[Rdelgrande87]

I have a 2017 gmc acadia and a pixel xl 2. I have this exact same issue I haven't had the truck long enough that I can say I had no issues on my og pixel. AA works fine with no issues at all, I have used it over 12 hours the only time I have this issue is during a phone call. Out of no where the phone will just reboot I have had it happen 3 times 2 of them were back to back within 3 minutes. The other time it happened was a week later and it's normally about 5 minutes or less into the call. I drove the truck to Hershey for 2 hours with no calls and no reboots or issues on AA. Yet on the way home had to make a call and got a reboot.

If I can't solve this issue I will have to get rid of the phone and really don't want to because I love it. I have really important calls for work that I can't have just drop like that and I won't not use android auto.

 

[effreyj]

I have a 2017 gmc acadia and a pixel xl 2. I have this exact same issue I haven't had the truck long enough that I can say I had no issues on my og pixel. AA works fine with no issues at all, I have used it over 12 hours the only time I have this issue is during a phone call. Out of no where the phone will just reboot I have had it happen 3 times 2 of them were back to back within 3 minutes. The other time it happened was a week later and it's normally about 5 minutes or less into the call. I drove the truck to Hershey for 2 hours with no calls and no reboots or issues on AA. Yet on the way home had to make a call and got a reboot.

If I can't solve this issue I will have to get rid of the phone and really don't want to because I love it. I have really important calls for work that I can't have just drop like that and I won't not use android auto.

If the Nov patch doesn't fix this I will send it back for a replacement. This is deal breaker for me.

 

[anon(596177)]

I have the 2XL with a SONY Android Auto Aftermarket Receiver in my car. No issues with phone rebooting during a call. I do have some other issues though, like sometimes the audio will still be going through my phones speakers instead of the car, sometimes theres no audio at all. Both issues require me to unplug the phone and plug it back in, and 100% of the time that resolves it.

These issues were also prevalent on the OG Pixel though, so i cant say this is specific to the 2XL. Sorry for those having reboot issues, that would be annoying. BUT Android Auto seems to still have a bit of buggyness to it. It seems lore likely it is the cars receiver than it is the phone.