Android Auto still not working after today's update

[Misterb]

I would think Subaru will still be updating the units at that point, considering the model isn't due for a major refresh until 2025 which would be the next time the system would see a redesign (the 2023 mid-cycle refresh has the same screen, though possibly an updated control unit)...

Who knows. Maybe they will, maybe they won't. But do we really want to get in an upgrade cycle with our cars and trucks, where the electronic technology for connecting phones gets outdated faster than the phones do? If so, you should have bought a Kia instead of a Subaru, because the engine on the Subaru is going to be good for many years, and with the Kia you could just discard it and get the latest one so you can keep using Android Auto I guess ??????

 

[tismydroid]

It's not really the same comparing a vehicle to it's head unit. I have a 2021 Subaru Forester that I plan on owning for a very very long time. I'll do the regular maintenance and repairs to keep it going and that should help make sure the car lasts for several years. I'm not planning on replacing it every few years even if it was a Kia. But I do expect that they will update the head unit regularly with improved software/firmware to keep up with technology. Both my previous Scion & Mazda's head units were updated regularly. The ability to update the software is also so easy. It used to be that you had to take it into the dealer but now that's not necessary. If I bought an aftermarket head unit for my vehicle, than I'd be expecting the same... with the pace of technology, they damn well better have plans to keep it updated.

I do, however, find it odd that the S22's are not working with Pioneer and possibly a few others (although the AA forums I follow, no one has mentioned other brands where their problem wasn't quickly resolved). The S22's connection to AA seems to work for everyone else. It seems like it should be fairly easy to discover the difference between everyone else's that works and the Pioneer's that don't. Is the reason that it hasn't been fixed because Pioneer knows exactly what the problem is and the only fix is replacing the head unit rather than just a software/firmware update. What is Pioneer missing that no one else is?

 

[tismydroid]

So, it appears many people are crippled if they do not have AA to direct them to a location. Love it. I guess the art of reading a paper map has been lost. When the EMP finally hits, it could be more fun to watch than (fill in the blank).

Yes, we sure get spoiled with technology. There is a convenience and added safety to having the map easily visible on your dash as opposed to fumbling with a paper map that gets in the way of trying to drive.

 

[Misterb]

It's not really the same comparing a vehicle to it's head unit. I have a 2021 Subaru Forester that I plan on owning for a very very long time. I'll do the regular maintenance and repairs to keep it going and that should help make sure the car lasts for several years. I'm not planning on replacing it every few years even if it was a Kia. But I do expect that they will update the head unit regularly with improved software/firmware to keep up with technology. Both my previous Scion & Mazda's head units were updated regularly. The ability to update the software is also so easy. It used to be that you had to take it into the dealer but now that's not necessary. If I bought an aftermarket head unit for my vehicle, than I'd be expecting the same... with the pace of technology, they damn well better have plans to keep it updated.

I do, however, find it odd that the S22's are not working with Pioneer and possibly a few others (although the AA forums I follow, no one has mentioned other brands where their problem wasn't quickly resolved). The S22's connection to AA seems to work for everyone else. It seems like it should be fairly easy to discover the difference between everyone else's that works and the Pioneer's that don't. Is the reason that it hasn't been fixed because Pioneer knows exactly what the problem is and the only fix is replacing the head unit rather than just a software/firmware update. What is Pioneer missing that no one else is?

There's a guy on one of the help forums that took an S22 Ultra with a cable in to a car audio store and tried Android auto on multiple units. None of the Pioneer units worked, and only 25% of Kenwood worked.

 

[mustang7757]

[Guys let's keep this on the topic and not go back and forth with each other]

 

[Samsmome]

Not all individuals with S22 ultras will have the problem. Seems to depend on which vehicle/head unit you have

I agree. I have a 2022 GMC Acadia. It has wireless AA. Mine works. Although my husband pays for the data/hotspot in the car. AA and the phone need a hotspot/wifi to be able to connect. You can't use the hotspot on your phone. This might be wherein the problem lays.

 

[hallux]

I agree. I have a 2022 GMC Acadia. It has wireless AA. Mine works. Although my husband pays for the data/hotspot in the car. AA and the phone need a hotspot/wifi to be able to connect. You can't use the hotspot on your phone. This might be wherein the problem lays.

Except someone on the previous page indicated that a test was done at a car audio store using a cable...

 

[tismydroid]

There's a guy on one of the help forums that took an S22 Ultra with a cable in to a car audio store and tried Android auto on multiple units. None of the Pioneer units worked, and only 25% of Kenwood worked.

Very interesting. The next question is what is different between the Kenwoods that work and the ones that don't? I suppose if they figure that out then they might know what needs to happen to fix it for the ones that don't. I have a feeling it's a hardware issue as opposed to a software issue.

 

[spARTacus]

...AA and the phone need a hotspot/wifi to be able to connect. You can't use the hotspot on your phone. This might be wherein the problem lays.

Wireless AA doesn't need a "hotspot" per se for me. My phone is connected to cellular data and the head unit and phone then connect to each other via Bluetooth and a "custom WiFi connection" they establish (probably not vastly different than something like WiFi Direct). The head unit gets almost everything (maps, music, address book, calendar, etc...) from the phone. It's almost like a remote desktop concept, into the phone, but with a very lite/custom GUI. The phone connects to the world/internet just like it normally does when on cellular data. You can't use regular wifi on the phone when using Wireless AA, because the phone's WiFi radio is already otherwise busy with its connection to the head unit.

 

[Misterb]

Very interesting. The next question is what is different between the Kenwoods that work and the ones that don't? I suppose if they figure that out then they might know what needs to happen to fix it for the ones that don't. I have a feeling it's a hardware issue as opposed to a software issue.

Not sure. The common denominator still seems to be the S22 Ultra. Plug the latest- greatest handset, or even a newer but last gen phone like the Note 20 ultra (pick one. Any one), and they work.

 

[mustang7757]

[I already mentioned to stay on topic in this thread , that meant from point I mentioned it on ]

Did a clean up

 

[donm527]

Not sure. The common denominator still seems to be the S22 Ultra. Plug the latest- greatest handset, or even a newer but last gen phone like the Note 20 ultra (pick one. Any one), and they work.

Just curious any reports of issue with S21 Ultra with this head unit? Note 20 is not really last gen... more like two gens old since they skipped a Note release last year. But the S21 and S22 are using a newer wireless chip that supports WIFI 6E.

I have seen posts or articles of people mentioning WIFI connectivity issues with the S22U so it could be related with their newer chip. Could be a Samsung issue and requires a future update. I mean you may say the difference between the two phones are subtle... on the outside maybe... but there are significant changes inside... no more SDcard support, no more MST support and other different chipsets here and there.

A couple of things people have suggested on past posts with people having issues connecting to AA wirelessly.... disable bluetooth to see if possible interference with wireless? Have you ever performed a reset to the head unit and then try to connect?

Good luck.

 

[tismydroid]

Just curious any reports of issue with S21 Ultra with this head unit? Note 20 is not really last gen... more like two gens old since they skipped a Note release last year. But the S21 and S22 are using a newer wireless chip that supports WIFI 6E.

I have seen posts or articles of people mentioning WIFI connectivity issues with the S22U so it could be related with their newer chip. Could be a Samsung issue and requires a future update. I mean you may say the difference between the two phones are subtle... on the outside maybe... but there are significant changes inside... no more SDcard support, no more MST support and other different chipsets here and there.

A couple of things people have suggested on past posts with people having issues connecting to AA wirelessly.... disable bluetooth to see if possible interference with wireless? Have you ever performed a reset to the head unit and then try to connect?

Good luck.

The Android Auto problem only seems to affect the S22's connecting to Pioneer head units and some Kenwood head units. It connects to others with no problem. Both Samsung & Pioneer (and lots of consumers) have been battling this problem out since the release of the S22's and have not yet come up with a solution or an update that will fix it.

 

[Misterb]

Just curious any reports of issue with S21 Ultra with this head unit? Note 20 is not really last gen... more like two gens old since they skipped a Note release last year. But the S21 and S22 are using a newer wireless chip that supports WIFI 6E.

I have seen posts or articles of people mentioning WIFI connectivity issues with the S22U so it could be related with their newer chip. Could be a Samsung issue and requires a future update. I mean you may say the difference between the two phones are subtle... on the outside maybe... but there are significant changes inside... no more SDcard support, no more MST support and other different chipsets here and there.

A couple of things people have suggested on past posts with people having issues connecting to AA wirelessly.... disable bluetooth to see if possible interference with wireless? Have you ever performed a reset to the head unit and then try to connect?

Good luck.

My head unit doesn't have wifi support, so I connect with a cable. That said, I do have that Motorola MA1 dongle that converts it to wireless AA. I tried that after connecting with a cable (by the way, music plays from AA and you can tell things are working, but you can't see it on the head unit display), but the wireless AA doesn't work with the S22 Ultra either.

When you say reset the head unit, do you mean back to factory settings? No, that's a lot of hassle to get it all back how I want it and I doubt that would fix it.

 

[hallux]

@Misterb have you tried other, modern, Android devices with this head unit? How do they work? If other Android devices running the same version of Android as your S22 work as expected, I would point the finger at Samsung or Kenwood, not at Google or Android Auto as a whole.

For what it's worth - I'm fairly certain my Pixel 2XL still works with AA on my Subaru, and that's an older version of Android.

 

[spARTacus]

I'd suggest trying wired AA with your phone for a while, without the USB dongle wireless add on thing you have.

For me, wireless AA didn't work very well at all when I first got my car, but wired AA would. Then, the issues were eventually solved by a phone OS update from Samsung. For me, it was well speculated on various forums to be a Samsung problem, and it looks like they did (finally) resolve it.

For your setup, I think your USB dongle thing probably adds another factor into the equation, because I think normally the head unit and phone would both be coordinating to use Bluetooth and WiFi together for the wireless AA connection. In your case however, I am not sure if the head unit basically still thinks it has a wired AA connection, while the phone thinks it has wireless AA connection. Maybe try deleting the Bluetooth connection profile for your phone out of the head unit and out of the phone, as someone else also already suggested.

 

[spARTacus]

Maybe also try some Apple devices to see if Apple CarPlay works. For me, Apple CarPlay worked seamlessly even when I was having wireless AA problems, which at least then told me it was indeed an AA problem (in either the head unit or the phone), as opposed to a common problem for AA and Apple CarPlay with the USB port, cable, wireless transmitter/receiver, etc...

 

[mustang7757]

Samsung and Google working on a fix

https://www.autoevolution.com/news/...-google-working-to-make-it-happen-188066.html

 

[Misterb]

I'd suggest trying wired AA with your phone for a while, without the USB dongle wireless add on thing you have.

For me, wireless AA didn't work very well at all when I first got my car, but wired AA would. Then, the issues were eventually solved by a phone OS update from Samsung. For me, it was well speculated on various forums to be a Samsung problem, and it looks like they did (finally) resolve it.

For your setup, I think your USB dongle thing probably adds another factor into the equation, because I think normally the head unit and phone would both be coordinating to use Bluetooth and WiFi together for the wireless AA connection. In your case however, I am not sure if the head unit basically still thinks it has a wired AA connection, while the phone thinks it has wireless AA connection. Maybe try deleting the Bluetooth connection profile for your phone out of the head unit and out of the phone, as someone else also already suggested.

I must not have explained it very well. I have tried it wired and wireless. Hell, 99% of my testing has been wired

 

[mustang7757]

I must not have explained it very well. I have tried it wired and wireless. Hell, 99% of my testing has been wired

That article I linked is from today so updates are coming , this from the article your same issue