Question Android device unable to have internet

[POJ]

hello since last week all my android devices (phones, Tablet) i can't have internet on it i see them connected but no internet it work at my job wifi but at home nothing my router is working with any other devices like TV , laptop it's working
any idea ?

 

[SpookDroid]

Since the devices work on anther network, the problem is definitely on your home router. The quickest way to try to clear this up is to forget the home network, reboot the device, and re-add it. If that doesn't work, things are a little trickier as you'd have to delve into your router's settings and there a lot of things could be causing it: check that the devices aren't somehow being blocked, no firewalls preventing traffic to them, IPs are correctly being assigned, DNS is correct, trying out different WiFi channels, etc.

I remember an old bug with Samsung devices and TP Link and Netgear routers that sometimes BT interfered with the connection, so try turning that off and re-connecting and see if that does the trick.

 

[POJ]

ok i will try that
Thanks

 

[POJ]

but why it start doing this like 1 or 2 week ago ?
it was ok before
Thanks

 

[B. Diddy]

Welcome to Android Central! Another quick thing to try is a router reboot -- simply unplug the router for about 30 seconds, then plug it back in and wait for the network to reestablish. If your router has a battery backup, make sure to remove that battery first (otherwise, it won't power cycle).

 

[Kerm007]

i did that couple time
Thanks

 

[B. Diddy]

Are you using any VPN apps on your Android devices?

Try booting the devices into Safe Mode and see if the problem persists.

 

[Kerm007]

hello No vpn
all my device are not connecting
disable BT same issue i will check channel

 

[B. Diddy]

And what about Safe Mode?

You might have to do a reset of the router and then set up the network again. Also, make sure the router's firmware is up to date.

 

[Kerm007]

i already factory default the router twice

 

[B. Diddy]

i already factory default the router twice

Are you the same person as the original poster of this thread?

 

[mustang7757]

[Thread Temp closed]