Android phone won't check for AT&T Software Updates?

[whitenack]

Not sure if this is an AT&T issue or just an issue with my particular phone (Aria), but whenever I go to manually check for an AT&T software update, it just sits there, with the little circle going around, and never does anything. Eventually the screen times out and turns off. When I turn the phone back on, it is still sitting there with the little circle going around. I have tried it on my wife's phone (also an Aria) as well, and her's does the same thing.