Question Android player not right ratio

[CB1989]

Dear all,

i have XPI-3568 and test player at 3 screens but seems all have problem not fully scale.. stays with black border on the left and right side..)

Also seems to me it is Tablet Android version?

What you think? Easy tol solve?
Thankslzm

 

[B. Diddy]

Welcome to Android Central! You're talking about this Raspberry Pi board? https://www.geniatech.com/product/xpi-3568/

How are you connecting to the monitor? Via USB-C, or HDMI, or wirelessly?

 

[CB1989]

Welcome to Android Central! You're talking about this Raspberry Pi board? https://www.geniatech.com/product/xpi-3568/

How are you connecting to the monitor? Via USB-C, or HDMI, or wirelessly?

Thanks! Yes that one.
Through HDMI..

 

[B. Diddy]

Is there an option in the device's settings to adjust the HDMI output resolution? https://www.anker.com/blogs/hubs-and-docks/how-to-use-usb-c-to-hdmi-android

 

[CB1989]

Is there an option in the device's settings to adjust the HDMI output resolution? https://www.anker.com/blogs/hubs-and-docks/how-to-use-usb-c-to-hdmi-android

Like here resolution? It standard on auto.. checked different resolutions but nothing change.. also try to adjust but can get make it wider..

 

[B. Diddy]

What's the native resolution of that monitor? You may very well be limited in terms of the screen ratio, at least via HDMI. Can that device cast via Chromecast or Miracast?

 

[CB1989]

What's the native resolution of that monitor? You may very well be limited in terms of the screen ratio, at least via HDMI. Can that device cast via Chromecast or Miracast?

I guess 1920x1080.. which needs to be accepted by player.. i will check what about Chromecast.. but still strange to me it have black borders at all kind of screens.. i have other android player and dont have problem.. they scale themselve it looks like

 

[B. Diddy]

Are you sure the display itself is 1920x1080? I wonder if that little info box on the screen shows that what you see on the screen is 1920x1080, while the monitor is wider than this typical 16:9 ratio. What's the brand and model number of the monitor?

 

[CB1989]

Are you sure the display itself is 1920x1080? I wonder if that little info box on the screen shows that what you see on the screen is 1920x1080, while the monitor is wider than this typical 16:9 ratio. What's the brand and model number of the monitor?

Thanks. Let me check later on that. I meantime i received update fix from manufacturer that probably solve problem. Need to test it.. let you know