Hi,
Recently some of my classmates locked my phone by trying to guess my pattern. This forced me to enter my sign into my googlemail account to unlock my phone; however, it was telling me that my username and password were wrong, even though I could log on on the computer into my googlemail account; I tried all the passwords ever set.
So I then decided to run a factory reset, so I wiped all the data, and then went to "reboot system now". It goes the the loading screen saying "GT-I5800 Samsung", but then goes back to my Android Recovery System. No matter how many times I click on "Reboot system now", it reverts back into a loop.
I have never tampered with the information on my phone, so currently I am thinking that it is faulty as I cannot find a tutorial on what to do anywhere else online. However, I have had this phone for 3-4 years at the moment and it was working fine, as it had never become locked before, so it is unlikely that I can return it.
What can I do?
Thanks
Recently some of my classmates locked my phone by trying to guess my pattern. This forced me to enter my sign into my googlemail account to unlock my phone; however, it was telling me that my username and password were wrong, even though I could log on on the computer into my googlemail account; I tried all the passwords ever set.
So I then decided to run a factory reset, so I wiped all the data, and then went to "reboot system now". It goes the the loading screen saying "GT-I5800 Samsung", but then goes back to my Android Recovery System. No matter how many times I click on "Reboot system now", it reverts back into a loop.
I have never tampered with the information on my phone, so currently I am thinking that it is faulty as I cannot find a tutorial on what to do anywhere else online. However, I have had this phone for 3-4 years at the moment and it was working fine, as it had never become locked before, so it is unlikely that I can return it.
What can I do?
Thanks