Angry Rezound users are banning together!

[leroybrute]

GSM Nexus owners are the only one who should expect updates on a timely basis. All these gripe threads make me nuts, sorry.

What's making you nuts is always griping about the gripe threads and then griping in every other thread.

 

[anon(94115)]

What are infraction points?

Infraction point are given out by AC when you say things you shouldn't and violate the terms of service.

I agree it was false advertising, I agree we got pushed because of the nexus having to wait 3 months, I agree though we are pissed and can file complaints, they are pointless as are these threads. I wish a mod would just roll them all into one.

 

[MrSmith317]

Trying not to be offensive here but this is how you can tell the newbies from the people who've had the Rezound for any length of time. We've been down this road numerous times over the last 9 months. Each time we hit a milestone "disappointment", there seems to be more and more crying foul. On the flip side of that those of us that have been waiting(some since day 1) have heard it all before and possibly even said the same thing.

So to people that want to "change the world", keep in mind that a lot of us have been there already. You guys have options.

Sit and stew:
1) File a complaint with whatever organization
2) Ask everyone that has a Rezound to do the same
3) Wait for an actual update(which you will anyway)

Be Proactive:
1) Grab the latest ICS RUU and flash it. Should take less than 30 minutes
2) Enjoy ICS

Complain:
**Self Explanatory**

 

[burwil]

Agree .... I tried last week but was doing something wrong. I have regrouped and it will be flashed by the end of the week.

Let me know if I can help. I am acquainted with the confusion of where to put the RUU file in the terms sd card, external card, etc.....sometimes too much shorthand is used to explain this. I try to read meticulously through directions before I jump in with both feet. Even then, with my first attempt, I put the RUU in the wrong place.

Sent by my hookah via hashcloud.

 

[skatergirl]

Let me know if I can help. I am acquainted with the confusion of where to put the RUU file in the terms sd card, external card, etc.....sometimes too much shorthand is used to explain this. I try to read meticulously through directions before I jump in with both feet. Even then, with my first attempt, I put the RUU in the wrong place.

Sent by my hookah via hashcloud.

The crazy thing is that I think I remember that I had moved it to ext_sd and then moved it out. I thought the whole screen I was looking at was the SD card. I learned yesterday that I was wrong! That was my first ever attempt at any kind of flash.

 

[burwil]

I think Mr. Smith cited the correct inflection point. Sit and Stew is a bad place where you are obsessing. When I begin obsessing over updates with these devices, I root or in this case just run the leak.

Sent by my hookah via hashcloud.

 

[DestinedtoGame]

I owned two devices that actually got their updates when promised. The G1 and G2 both received promised updates when promised.

Also, I have flashed, it was a bit of a headache, but I did it. I am enjoying it as well.

I disagree that people should not say anything. That is a horrible negative message to send out. Yes, we shouldn't and moan about it if we never follow through with any actions. Yet, if you do file a complaint or take some sort of other action, then your complaining/venting is valid. Namely, because you actually did something about it. Companies don't always follow through on their promises, because they know the majority of people won't complain, those who do are told to stop by those who don't see a point.

It's sound advice to tell someone to flash, but we should be supporting each other, not trying to separate each other.

 

[MrSmith317]

I owned two devices that actually got their updates when promised. The G1 and G2 both received promised updates when promised.

Also, I have flashed, it was a bit of a headache, but I did it. I am enjoying it as well.

I disagree that people should not say anything. That is a horrible negative message to send out. Yes, we shouldn't and moan about it if we never follow through with any actions. Yet, if you do file a complaint or take some sort of other action, then your complaining/venting is valid. Namely, because you actually did something about it. Companies don't always follow through on their promises, because they know the majority of people won't complain, those who do are told to stop by those who don't see a point.

It's sound advice to tell someone to flash, but we should be supporting each other, not trying to separate each other.

I think the point that you're missing is that most everyone here has been through a "missed date" or two already. Everything except the "Early 2012" date has been speculatory and Verizon could argue that even that was speculation. You can write letters, file complaints etc, but with a company like Verizon the only thing that matters is that you're paying them. You can be as unhappy with everything as you are and if they still get your monthly service, they don't care. If you really want them to listen, hit them in their wallets.

 

[anon(94115)]

I think the point that you're missing is that most everyone here has been through a "missed date" or two already. Everything except the "Early 2012" date has been speculatory and Verizon could argue that even that was speculation. You can write letters, file complaints etc, but with a company like Verizon the only thing that matters is that you're paying them. You can be as unhappy with everything as you are and if they still get your monthly service, they don't care. If you really want them to listen, hit them in their wallets.

Verizon DID say it was speculation to me...very bluntly...

 

[burwil]

The droid phones (in my case OG and X) missed rumored updates as a matter of routine.

Sent by my hookah via hashcloud.

 

[xxfallacyxx]

GSM Nexus owners are the only one who should expect updates on a timely basis.

Why? Saying that based on history alone is like saying many things in the past never should have changed for the better.

 

[NoYankees44]

It would be like buying a new computer that has a free update to Windows 8. Only you are never given the update yet it was sold with the promise of an update. Wouldn't that by classified as false advertising? The REZOUND update is no different as both examples are used to attract sales.

Sent via TADIL-A

I agree, but that argument breaks down when you consider that windows is a product that costs money to upgrade and android is free

Sent from my ADR6425LVW

 

[twolastnames]

Why? Saying that based on history alone is like saying many things in the past never should have changed for the better.

Because android being open source and Google only controlling 2 phones. Giant companies move slow. It's taken my company a month to decide if they are going to hand out gatorade because it's so hot. In the mean time, it's hot, and by the time they decided, it will be cold. I have not sat and waited not drinking anything though.

 

[anon(94115)]

Because android being open source and Google only controlling 2 phones. Giant companies move slow. It's taken my company a month to decide if they are going to hand out gatorade because it's so hot. In the mean time, it's hot, and by the time they decided, it will be cold. I have not sat and waited not drinking anything though.

lol...that soooooo brings back memories of a 2 month long debate we had at one company I worked for. They fought over moving an icon about 4 lines up in the header. As the consultant, I gave up after giving the pros and cons and just had to go to the meetings to watch the fun and get paid by the hour...

 

[xxfallacyxx]

Because android being open source and Google only controlling 2 phones. Giant companies move slow. It's taken my company a month to decide if they are going to hand out gatorade because it's so hot. In the mean time, it's hot, and by the time they decided, it will be cold. I have not sat and waited not drinking anything though.

So what you're saying is keep paying Verizon, but stop expecting the service you were promised? Big companies move slow when the customer base isn't doing a thing about it. Your analogy is nice, but it's a bit different as you're a company employee, and lets be honest most of the time employees are no longer a top concern for most American companies. They can languish on the issue and it's not going to cost them more money or lose them brand recognition.

There is 0 reason why Rezound owners should just accept their fate, especially when their main complaint was a sales point of the phone. There is 0 reason for anyone to EXPECT a company to fail it's own projected update deadline. This is not to say crucify a company if it is late once, but repetitive offenses are not something that should be considered a standard of service.

 

[anon(94115)]

I don't know if I made my position clear .do what makes you feel good. It is not unheard of to have a company change through protests.
But can we stop having all these threads about it

Sent from my PG86100 using Android Central Forums

 

[pcabe5]

I agree, but that argument breaks down when you consider that windows is a product that costs money to upgrade and android is free

Sent from my ADR6425LVW

Only an analogy to point out the promise of providing something in return for a sale. The purchaser has reasonable expectations that in return for purchase the seller will fulfill their obligation to provide what was promised at the time of sale. Verizon did market that this phone would be updated and that was available in writing when I bough mine.

My Windows example was for a free upgrade with the purchase of a new computer so it does not breakdown. If you remember Dell and HP did this marketing ploy with free upgrades to Vista back in the day.

Sent via TADIL-A

 

[NoYankees44]

Only an analogy to point out the promise of providing something in return for a sale. The purchaser has reasonable expectations that in return for purchase the seller will fulfill their obligation to provide what was promised at the time of sale. Verizon did market that this phone would be updated and that was available in writing when I bough mine.

My Windows example was for a free upgrade with the purchase of a new computer so it does not breakdown. If you remember Dell and HP did this marketing ploy with free upgrades to Vista back in the day.

Sent via TADIL-A

Yeah but you would have to pay for the update without that offer. It's like getting a meal and them promising free beer vs promising water. Water is free anyway, they just would not have to provide it. If we had nexus devises this analogy would hold better, but ya know.

Like I said, I agree with you completely. I'm just letting you know what the opposition is.

Sent from my ADR6425LVW

 

[MrSmith317]

Yeah but you would have to pay for the update without that offer. It's like getting a meal and them promising free beer vs promising water. Water is free anyway, they just would not have to provide it. If we had nexus devises this analogy would hold better, but ya know.

Like I said, I agree with you completely. I'm just letting you know what the opposition is.

Sent from my ADR6425LVW

I have a Nexus device

Anyway, the "promise" is still in effect just the date has shifted. Anyone with "reasonable" expectations on updates would understand that the OTA will get here eventually. Anyone with realistic expectations already flashed the RUU or is trying (Hi Janet)

 

[anon(94115)]

I have a Nexus device

Anyway, the "promise" is still in effect just the date has shifted. Anyone with "reasonable" expectations on updates would understand that the OTA will get here eventually. Anyone with realistic expectations already flashed the RUU or is trying (Hi Janet)

I love the way that realistic and reasonable, two words that generally should go hand in hand are the dividing point here...lol