Another battery pull. My 4th in 2 days.

[dvkim]

Hello all, been posting on the Palm/Pre boards since 2004'

Blank screen but the menu keys are lit. I'm am liking android coming coming from web os, but my patience is wearing thin. I may exchange it. Although in my experience is it's probably not the hardware.

 

[irock1985]

Hard Reset?

 

[Slingbox]

Hello all, been posting on the Palm/Pre boards since 2004'

Blank screen but the menu keys are lit. I'm am liking android coming coming from web os, but my patience is wearing thin. I may exchange it. Although in my experience is it's probably not the hardware.

Not sure if you've done HTC firmware updates but that could be the cause.
A few have reported update didn't take well so they did factory hard boot to fix.


Best bet do factory hard boot problem solved.

* 1. Turn the phone's power off. Take the battery out from the device, wait a couple of seconds and reinsert it back again.
* 2. Gently, Press and Hold the Volume Down button
* 3. Then also press and hold the Power button until the device turns on
* 4. A menu will then appear like: Fastbook, Recovery, Clear Storage, and Simlock
* 5. Just select Clear Storage by pressing the Volume Down button
* 6. Then press and release the Power button
* 7. Select Volume Up if YES and Volume Down for NO