Anybody Else Lose Data Connection???

[MarkSeven]

Was trying to get on Facebook a little while ago and POOF data connection was gone. I toggled it off and on, restarted the phone, pulled the battery and nothing.
Anyone else having that problem??

 

[mike7728]

im kind of use to having to do a battery pull just about every day, went to verizon and they replaced the sim card, still does it though.

Sent from my ADR6425LVW using Android Central Forums

 

[acejavelin]

Was trying to get on Facebook a little while ago and POOF data connection was gone. I toggled it off and on, restarted the phone, pulled the battery and nothing.
Anyone else having that problem??

Nope, connection issues that are not Verizon specific issues (bad or overloaded tower, defective equipment, poor signal, etc) are usually a sign of a bad SIM card or defective hardware in a stock unit, sometimes it can be radio/kernel issues in custom builds. If this happens rarely and a battery pull or toggle Airplane Mode on and off fixes it, it's probably not a huge issue. Just try the normal stuff, verify mobile data is on and in the correct mode and if the problem continues and others around you with similar service are having no problems, consider getting a replacement device.

im kind of use to having to do a battery pull just about every day, went to verizon and they replaced the sim card, still does it though.

Sent from my ADR6425LVW using Android Central Forums

I would not stand for this, if I have to do a battery pull once a month due to phone issues I consider it excessive (but I have three batteries and change them weekly as part of a rotation schedule). It seems that Verizon has already tried step one (SIM card), so step two would be a factory reset and if the problem still recurs I would get a replacement device.

 

[jdfrye]

This was a problem for me about three months ago. did a sim change and called tech and went into store. One day it just went away. I would have to say there is some work going on in your area on the towers and for me it took a couple of months before it stopped. Noone at verizon will admit to anything but I'm for sure it work their doing in your area not to be completed very fast.

 

[geronimo48]

My data stopped working this morning, too. I cannot make calls or data connections.

Sent from my HTC Reziund using Android Central Forums

 

[Lactose The Intolerant]

My data stopped working this morning, too. I cannot make calls or data connections.

data connections and call connections are done from different radios... did you remember to pay your bill?

(really though, you turn off wifi/mobile data and still make calls & get texts)

 

[geronimo48]

I could not make or receive calls, texts or emails. Wifi worked fine. I went back and forth with Tech Support all day and nothing they suggested worked until I tried a factory data reset. That fixed the problem.

 

[majorpayne]

I could not make or receive calls, texts or emails. Wifi worked fine. I went back and forth with Tech Support all day and nothing they suggested worked until I tried a factory data reset. That fixed the problem.

Wish more people would listen to some of us on here.. Most of us had the rezound since last November. Congrats you got everything sorted out

 

[acejavelin]

Wish more people would listen to some of us on here.. Most of us had the rezound since last November. Congrats you got everything sorted out

I like how everyone bulks so hard at the possibility of doing a Factory Reset... yet once they do probably 95% of those people all rave about how it fixes so much stuff and they wish they had listened to us and done it so much sooner.

 

[tarnak]

I could not make or receive calls, texts or emails. Wifi worked fine. I went back and forth with Tech Support all day and nothing they suggested worked until I tried a factory data reset. That fixed the problem.

I am surprised it was not the first thing they asked you to do. like others has said, it usually clears up the issues.

 

[cdmjlt369]

I just got a replacement device. factory reset it right out the box. Didn't even try to set it up first.

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[geronimo48]

Wish more people would listen to some of us on here.. Most of us had the rezound since last November. Congrats you got everything sorted out

I dreaded doing the reset and thought it would be hard to get my phone set up again. Before doing the reset I took screen shots of all screens in my phone to have a record of all of my apps. It wasn't a big deal at all. Thanks to Major Payne and others who are patient with us noobs.

 

[acejavelin]

I just got a replacement device. factory reset it right out the box. Didn't even try to set it up first.

Sent from my ADR6425LVW using Android Central Forums

Factory Reset... the answer to all of life's problems... well, not really, but I would have (and have) done the same thing. WTG!

 

[aries411]

Problem with having an HTC droid DNA is that you can not pull the battery like other models.