My problem is is battery life is absolutely horrible since the update. I tried everything including a new phone. Tech support tried 3 or 4 different thing with no luck and I'm sick of calling and getting nowhere. Now, I am getting dropped calls, calls breaking up. Again, tech support tried 3 things. We are with Verizon and my fiance gets a discount with AT&T so we are switching. I thought I would get a note 7 since I am having so many issues with the v10. I can honestly say.... This phone was flawless before the update. I couldn't brag about it enough... Now it's so frustrating I can't stand it anymore.