What's the actual problems she's having?
Sent from my ADR6400L using Tapatalk
The O.P. said she'd already done that.I have no problems with it. Could delete it and start over with it.
sent from my Thunderbolt....and the thunder rolls !
Go to amazon.com and log into your account.
Click "Your account"
Click "Your apps and devices"
Click "Your devices"
Click "Actions" and "Deregister" a couple of your devices.
I'm not sure if this is the issue but for flashaholics like me this happens once in a while.