App Icon Badge notification numbers and toggle missing

[anon(10139461)]

I found this thread while googling for an answer and tried all the suggestions even though my phone is an S7.

I have tried all the solutions in this thread to no avail. My boss and I both have S7s, updated to Oreo on the same day. The only difference is mine is an Edge and his isn't. I still have the App Icon Badges and mine show the number on the badges for gmai/email, text messages, etc. His doesn't (but did pre-update). In trying all these suggestions I realized (going side by side) he doesn't even have the option for App Icon Badges.


Any suggestions?

(Just in case it's not clear, this is little number what I'm looking for:

 

[methodman89]

Go to settings, notifications, app icon badges, tap on show with number. At the pop-up menu from the previous step, look at your settings, Pic attached.

 

[stacr]

I can't get the badge notifications to stay either on my S7.
Once one of the updates were done, the faeature was disabled and other updates for the past year have not resolved this.
i don't know why Samsung hasn't addressed this yet.

I use my phone for work and I constantly miss voice messages as the badge notifications clears when I clear the top notifcation bar.