App icon badges disappeared

[4lo]

Hello all. I have searched everywhere I could think to find the answer for this and have come up empty. I am no longer getting App Badge Icon notifications. I have gone to Settings—Notifications—App Icon Badges. They are turned on. I have also checked in each individual app to make sure notifications are turned on. I am at a loss. Any advice would be greatly appreciated. Thanks!

 

[Rukbat]

Using OneUI, or some other launcher?

 

[4lo]

Yes. One UI.

 

[4lo]

I just had a badge app icon show up on my phone icon telling me I had one missed call. The trouble is that I am not getting them for the gmail app or messages app. Now I am really confused.

 

[mustang7757]

Are those apps sleeping or you have data saver on ?

 

[4lo]

I guess the apps are sleeping. Data saver is off.

 

[4lo]

The apps are not sleeping. I just checked.

 

[mustang7757]

I guess the apps are sleeping. Data saver is off.

You can check this in device care if any apps put to sleep

 

[4lo]

Thanks. I checked and the apps are not sleeping.

 

[mustang7757]

Thanks. I checked and the apps are not sleeping.

Your welcome!
You want try other steps ?

 

[4lo]

Yes, I would like to try other steps. Thanks for your help.

 

[mustang7757]

Yes, I would like to try other steps. Thanks for your help.

I like to focus on the message app because that should get a badge icon pretty quickly , try long press it and tap info , then scroll to storage and clear data, cache and force stop it see if this helps and test again if you can

 

[4lo]

Will that delete all of my messages? If so, I have dozens of photos that were sent to me via text that I will have to save first.

 

[mustang7757]

Will that delete all of my messages? If so, I have dozens of photos that were sent to me via text that I will have to save first.

If you have back up on it won't but play safe side back it up or save them

 

[4lo]

Ok. I will have to figure out how to back it up. I have been using apple products for the past 10 years and am in the process of switching everything from apple to Samsung.

 

[mustang7757]

Ok. I will have to figure out how to back it up. I have been using apple products for the past 10 years and am in the process of switching everything from apple to Samsung.

If you go to settings >accounts > backup through Samsung cloud

 

[4lo]

I like to focus on the message app because that should get a badge icon pretty quickly , try long press it and tap info , then scroll to storage and clear data, cache and force stop it see if this helps and test again if you can

I did this and it did not fix the problem. Can you think of anything else?

 

[mustang7757]

I did this and it did not fix the problem. Can you think of anything else?

Ok check in Google Google well being in settings if any apps restricted there