App problem

[Ruud00]

I am trying to login to the The Sun Mobile app however when i click on the password field the app restarts itself over and over.
i have cleared the data and cache and have done a factory reset but still doesnt work.
is there another way to login to the app?
i am using Android version 2.3.6
Kernel version 2.6.35.7-perf+
baseband version a4-03.32.01

And my phone is the Acer liquid metal

 

[srkmagnus]

I am trying to login to the The Sun Mobile app however when i click on the password field the app restarts itself over and over.
i have cleared the data and cache and have done a factory reset but still doesnt work.
is there another way to login to the app?
i am using Android version 2.3.6
Kernel version 2.6.35.7-perf+
baseband version a4-03.32.01

And my phone is the Acer liquid metal

Have you uninstalled/reinstalled? what about check user feedback? Are others have similar issues based on Google Play reviews?

If there is no fix with an uninstall, I would suggest reporting to the developer for a fix and see how that goes.

 

[B. Diddy]

Good tips from srkmagnus. It really sounds like a problem with the app, not with your device. Which Sun app is it? Can you show us the link on the Google Play Store?

 

[Ruud00]

Yes i have uninstalled and reinstalled , it was working on my phone months ago then suddenly stopped. So i did a factory reset thinking it must now surely work but still doesnt.

https://play.google.com/store/apps/details?id=uk.co.thesun.mobile

 

[B. Diddy]

Really horrible reviews for that app. I seem to remember someone else having this issue a year ago or so. Not sure if it was ever solved.