AR Core not working.

[Lucy Davies]

I have the Huawei P20 pro running EMUI 9.0 & since about 2 updates ago to AR Core it seems to not work with one of my games. Someone who has the P20 says it works on there phone. I've tried clearing the cache & still no luck. The P20 pro is still supported as I looked at the supported phones on there website. Any ideas how I can get this working?

 

[JP8296]

My P20 Pro (CLT-L29) can use apps like Measure or ARuler, the apps load without problems but it always fails to detect any surface.

 

[Lucy Davies]

It opens the camera fine & can't find any flat surface even though I'm pointing it at the floor. For now I've rolled AR Core back to an older version & that works.

 

[JP8296]

I tried to roll back to a previous version but now em I open an AR app I get an error or a message to update to the latest version

 

[Lucy Davies]

I tried to roll back to a previous version but now em I open an AR app I get an error or a message to update to the latest version

Luckily I don't get that with my game. If it does pop up I'll have to go back to regular AR which isn't that good.