Article about Note 8 battery problems

[datum9]

So it has gone official. And the failure is not isolated. And because the battery is not removable, you have to send in your entire phone and endure downtime for days or weeks.

Samsung has a battery issue in the Galaxy Note 8 - Business Insider

 

[toenail_flicker]

I hope the manufacturers learn from this. they didn't with the N7.

 

[ClintRo]

Awesome.... at least it isn't catching on fire...LOL

 

[datum9]

I have S8+ so not sure if I am affected. I disabled the fast charging feature. Generally try to use the slowest mAh possible. Watch the battery temperature and use an external battery case by ZeroLemon.

 

[toenail_flicker]

Awesome.... at least it isn't catching on fire...LOL

ROFL

 

[frankenhooker]

I wonder how widespread this is. There are two Exynos models in my house, both have been depleted to zero, both turned back on.

It's clearly more than a handful and it seems the US models are affected more than the European.

 

[Nitro211K]

If you turn off the "Fast cable charging" and the "Fast wireless charging" you should be fine. I don't use them since I charge my phone overnight. I understand you are disabling a nice feature (I suppose you can turn it on when you need it, and turn it off when done). The issue is likely with a "rush of charge" coming into a fully depleted battery. A friend of mine had to use the slow charging USB via computer method to revive his phone, and now that he disabled the two settings I mentioned, it didn't happen again once he went down to zero and charged it with the regular cable. Hope this helps.

 

[bialy]

Anyway to know ahead of incident if one's phone has this not able to charge issue when fully drained?
When getting replace phone, does one have to reload all one's apps as well as re-adjust settings (if so, a bit pain)?

 

[mysamsungs7e]

If you turn off the "Fast cable charging" and the "Fast wireless charging" you should be fine. I don't use them since I charge my phone overnight. I understand you are disabling a nice feature (I suppose you can turn it on when you need it, and turn it off when done). The issue is likely with a "rush of charge" coming into a fully depleted battery. A friend of mine had to use the slow charging USB via computer method to revive his phone, and now that he disabled the two settings I mentioned, it didn't happen again once he went down to zero and charged it with the regular cable. Hope this helps.

Where do you find those options?

 

[Lepa79]

OP, business insider article is FAR from "official". No one knows how wide spread this issue is yet and it could be very very minor number of phones impacted. Mine is not and neither is my brother's phone. Both drained to 0% and started back up with no issues what so ever.

 

[cwbcpa]

So it has gone official. And the failure is not isolated. And because the battery is not removable, you have to send in your entire phone and endure downtime for days or weeks.

Samsung has a battery issue in the Galaxy Note 8 - Business Insider

The only thing "official" is that there are a small percentage of users having issues. Samsung seems to be dealing with those on a case by case basis and doing the right thing by repairing or replacing the device. At this point, I would definitely say that it is isolated. There are no idications, at this time, that it's a widespread problem.

Hopefully it stays that way, but in the meantime there is no reason to be overly dramatic.

 

[Nodyn8]

Where do you find those options?

Go to 'Settings / Device maintenance / Battery'. Touch the 'Menu' at the top right of the screen and select 'Advanced settings'. You can either turn 'Fast cable charging' On or Off.

 

[mysamsungs7e]

ok thanks

 

[mysamsungs7e]

I don't have that device maintenance setting

 

[j_hansen]

I don't have that device maintenance setting

I bet a tenner that you have a Verizon babysitter version

 

[Jewels81]

I bet a tenner that you have a Verizon babysitter version

I have it on my Verizon note8

 

[mysamsungs7e]

yep Verizon

 

[j_hansen]

I have it on my Verizon note8

how did you manage that.... root.. custom rom ???
Verizon seems to be a nanny company thinking what's best for YOU

 

[leerandall]

how did you manage that.... root.. custom rom ???
Verizon seems to be a nanny company thinking what's best for YOU

I have it on my Verizon Note 8 as well.

 

[Jewels81]

how did you manage that.... root.. custom rom ???
Verizon seems to be a nanny company thinking what's best for YOU

Lol yeah I know right? Like I wish Verizon would let us have the option to reset phone. But I don't know. Never did root before. Both mine and my fiance note8 came with the device maintenance option on it when we got them.