AT&T is trying to force me into switching my P30 Pro for another phone.

Kel M

Well-known member
May 23, 2014
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So this week I received an email from AT&T saying that they are upgrading their network and my P30 Pro won't work anymore. I don't know if this is a plan to get rid of any Huawei phones from their network.
 
I mean it could be, I've heard bits and pieces of strained relations between Huawei and the US, but I've also seen several posts from users having compatibility issues that I believe were with AT&T. I don't know if it would be a definitive answer but you could look at the devices AT&T offer and see if any Huawei devices are still listed as available. Surely they wouldn't continue to offer them only to turn around and force people to change models. You know what maybe I'm wrong, it's 2020 anything goes. lol.
 
I highly doubt AT&T has any Huawei devices available considering the restrictions in place by the government. I don't think AT&T can even sell them.
 
There's gonna be a lot of folks upset that their legacy devices will be about as useful as a a busted canteen in relatively short order. The BlackBerry crowd is especially devastated, because it makes all of them, even newer models, totally obsolete with the push to replace the technology that is being replaced with newer and more powerful bandwidth usage. I remember the message Sprint sent went they were killing the 2G bands, and soon, now, the 3G segment. Truthfully, I'm fine with moving on, it's time for better things.
 
I am a Huawei User in the US.

Here is the Issue:

ATT and T-Mobile Announced that they planning to shutdown UMTS networks. So VoLTE will be required for all devices

First. Does your signal drops to 3G during a call?

If signal stays on LTE you will be fine because VoLTE is working

If not there is the issue. You will require VoLTE. AT&T have a very strict policy about not allowing BYOD devices for VoLTE.

But also Huawei is not offering VoLTE support for US SIM Cards. Even if the devices support US LTE Frequencies. This is Huawei is not taking care of. Many unlocked devices from different brands offer VoLTE support when used in ATT or T-Mobile US

I have a Mate 20 with T-Mobile USA. The device doesn't support VoLTE because Huawei needs to add just a software update for VoLTE with T-Mobile and ATT. There is plenty of users with the same issue. Some models like P20, P20 lite and P30 support VoLTE with at least T-Mobile. I had also a Huawei P20 Lite and VoLTE worked with Cricket and ATT if VoLTE was provisioned in the line

Of course the carrier needs to offer VoLTE but also Huawei needs to offer VoLTE support with US SIM Cards. And I been trying to escalate in Huawei Tech support but the service is very bad. They don't seem to care.

If VoLTE is not working in your device. You will be not able to make phone calls when UMTS network shuts down:

I Just made a post on Huawei Forums for see if we can report the issue. The more the people reports that increases the chances that this can be fixed:



https://consumer.huawei.com/en/community/details/topicId_120349/