I know ! If they weren't only hiring full time (i go to college) I would soooo work there. They would all think I'm the best thing since sliced bread . I went there for a sim when I got an unlocked Note 2 before it came out on ATT and they asked me if I needed a case so I said Im pretty sure you have no cases and they go and show me Note 1 cases I was just like -___- wow.
AT&T release date????
- Thread starter eds817
- Start date
why would they know anything, they havent been trained and they dont have the phone, their jobs arent to sit on forums and get the latest news on latest phones and rumors
You work at a MOBILE STORE. Shouldn't it be instinct to be interested in mobile tech?I dont get paid or work and probably know more than anyone in any ATT stores about phones. Yet alone I can probably not even attend one of these "training exercises" and still know more info about it from the top of my head.
No. They aren't interested in mobile tech. They are interested in making money and selling you cases and batteries and skins, they could care less about the phone.
Thats fine and all but still. You cant be a good sales person without knowing what your selling. If I go to a BMW dealership Im sure everyone would be able to tell me about the newly announced 3 series. It should be the same. You are representing your company so when I speak to you, your answer reflect on the company your representing. If you dont know about a phone headed to your carrier any day/week thats terrible!
Ive read stories of ATT employees not even knowing about a new Blackberry coming out...its coming out tomorrow FFS !!
Ive read stories of ATT employees not even knowing about a new Blackberry coming out...its coming out tomorrow FFS !!
They want to sell you what they have in the store right now, not have you walk out and possibly buy an unreleased phone somewhere else later.
I guess...but those type of people that would be like "Oh One is coming...damn Ill waste my upgrade for the One X" belong in the Apple store.
you actually think people who work at mobile stores are interested in the phones and everything about them ? its a job and most of the time its part time, its not a career.
pazzo02
Well-known member
- Feb 16, 2011
- 1,168
- 75
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I wouldn't be surprised if they were playing dumb on purpose. If someone (not as informed as we are) goes in looking for the One, they say "oh, you must mean the One X/X+" and maybe make a sale.
Seriously some of the workers are so dumb.. Idk if you guys know too much about IOS since this is an android forum but iPhones have a toggle for rotation lock that easily accessed. When I was in a sprint store a month ago considering my upgrade choices someone brought in an iPhone and said it wouldn't rotate when the screen was turned and he showed it to the worker there and he looked at it for a bit and said he didn't know what was wrong and that the guy should take it to a repair store.
I asked the customer if I could see it and all I did was turn the rotation lock off which it shows it if is on in the top bar of the phone. I made that guy look very stupid! Moral of the story is sales reps aren't very informed, which is why I feel I would be awesome at it
That70sGAdawg
Trusted Member
- Jun 9, 2010
- 335
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Well trained and decent AT&T store salespeople DO know and have seen the HTC One (if the local HTC Rep is doing his job). 3 weeks ago my local store said they saw it from the Rep and were training "soon"...
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