AT&T vs Best Buy vs Walmart

mpazevedo

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Apr 8, 2011
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if im renewing and usin my free upgrade which would you guys prefer
best buy or att

i just called att and i know they wil have it, but about about store warranty

didnt someone mention att has a 1 year warranty? is this free?

also, if im under a family plan do i have to go with the owner of the plan to use my free upgrade? i will be purchasing using my own money and i am guessing ill have to set up a seperate data plan on my own credit card

Whatever has the phone.

Don't know about the warranty.

Family plan, you need the last 4 of the SSN and the name on the account. When I did it on my 3GS, I called my mother in law and got that info over the phone. This time around I knew all that.
 

anon(94115)

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most new phones come with a one year warranty but it is limited and could be a pain to go through. If you are authorized to make changes to the account, you do not need the main account holder to be present to make changes or buy new phones. I am pretty sure that unless ATT does it differently, you will not be able to charge the data plan to a separate card.

My experience is with Verizon so YMMV
 

eawortman

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In my experience with AT&T family plans over the past 7 years or so has been that it is all one big bill. When I was still on my parents plan I needed the primary present at first, but was later authorized for charges and just needed the PIN she set for the account.

Not 100% sure now because I am the primary on my account and I am usually the one ordering or picking up phones that are on the account. I'm not and never have been an employee for AT&T.
 

TBayTom

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Mar 17, 2011
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if im renewing and usin my free upgrade which would you guys prefer
best buy or att

i just called att and i know they wil have it, but about about store warranty

didnt someone mention att has a 1 year warranty? is this free?

also, if im under a family plan do i have to go with the owner of the plan to use my free upgrade? i will be purchasing using my own money and i am guessing ill have to set up a seperate data plan on my own credit card
AT&T does have a 1 year warranty on phones purchased through them. I used this to replace my captivate which was acting up. All I had to do was go to a local AT&T service center, briefly explain my situation, and 15 minutes later they gave me a new captivate. I believe it is refurbished, but I loved that same day service. Also, I was a couple weeks over the year warranty, and the rep said it wasn't a problem.

My point in creating this thread was to see if Best Buy/Walmart offers this kind of service for their customers. I know they have lower prices, but I want to see if they do anything above and beyond the sale.
 

pairenoid

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Sep 16, 2011
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thanks guys, so basically i have to go with my dad :<

i am gona call best buy n see if they have it for sale like i read in other threads

if they do i will go as soon as posible, if not i gota wait for sunday

T_T

also, whats best buy warranty, just a retail 30 day thing?
 

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