Audio Issue

Mallard8

Member
May 17, 2011
8
0
0
I have a 32G that has been great for me. Got another 32G for a family member on my recommendation. When it arrived, there was no audio output to the speakers or the headphone jack. I can adjust the volume with the volume rocker and the display shows volume changing. I can toggle the mute and still no audio. Is this defective or am I missing something? Does Asus have a tech support #, can't find one on their web site. Thanks!
 
An e-mail from Tech support suggested a hard reset. It deleted all the apps and setup, but solved the problem. Hope this helps someone else!
 
An e-mail from Tech support suggested a hard reset. It deleted all the apps and setup, but solved the problem. Hope this helps someone else!

Most of the time a hard reset does magic, own experience. Glad you are ok now. What about the volume for both speakers, do you notice that the left one is not as loud as the other?
 
Theres a fix for the left not as loud as the right. You'll have to be root.
Seems like Asus made a typo in the srs_processing.cfg file.
Head to xda for more infos
 
Theres a fix for the left not as loud as the right. You'll have to be root.
Seems like Asus made a typo in the srs_processing.cfg file.
Head to xda for more infos

Thanks. Yes I saw that early this morning but my tab is not rooted, at least not yet.
 

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