Auto Backup Samsung Cloud Stopped

[jssmarathon]

Has this been discontinued? None of my 3 samsung phones or my tab backs up automatically like it used to evert night.

THX!

 

[mustang7757]

I see mine backed up around 9am today , these are the conditions to be met

 

[jssmarathon]

All above are met. Not happening with any device.
Stumped

 

[y2jman]

good luck with that i think it hasn't been working since it came out when i got phone back on 5th at and t last month i think i did manually update don't think it ever did automatically backup wifi

will it get fixed sometime this month next month i don't know so just manually backup time to time if you can figure it own please let me know because it hasn't done 24 hours automatically backup yet and i still don't know what going on

tell me something mustang do you have always on display on or off i have screen time out for 30 mins what times does it supposed to work for automatically 24 hours update samsung cloud backup data ?

 

[mustang7757]

All above are met. Not happening with any device.
Stumped

Go to your apps list in settings then scroll Samsung cloud and see if all permissions are on? If so go to the storage to clear its Data then force stop it

 

[mustang7757]

You also have the option to back up now and not wait for Auto backup

 

[y2jman]

yeah the auto backup part i don't understand can't seem to figure out why it don't work i have done back up now time to time btw

 

[mustang7757]

yeah the auto backup part i don't understand can't seem to figure out why it don't work i have done back up now time to time btw

Try to reset the Samsung cloud like mentioned to see if it helps.

 

[jssmarathon]

Go to your apps list in settings then scroll Samsung cloud and see if all permissions are on? If so go to the storage to clear its Data then force stop it

Yes all permissions set..its called Samsung Account Storage in Android 16 though. but set correctly in Fold 6 on Android 14 and s25 Ultra with 15 on it

 

[jssmarathon]

How do you reset samsung cloud..Just toggle off and on? Did that often.

 

[mustang7757]

How do you reset samsung cloud..Just toggle off and on? Did that often.

Post#5 follow those steps to see if it helps

 

[jssmarathon]

Post#5 follow those steps to see if it helps

No luck

 

[mustang7757]

No luck

Maybe give a day to find out once reset

 

[Del1701]

Maybe give a day to find out once reset

My Samsung cloud backup isn't auto backing up for me either and I read your previous post Mustang so tried deleting data and forced stop, waited a day but no luck, I think perhaps samsung needs to look into this and issue a fix

 

[mustang7757]

Basic stuff to confirm but need to ask

*Your sign into your Samsung account

*You have enough battery when it does back up

*Device has enough storage

*Auto restart off - keep off for testing purposes maybe prevent back up

* Toggles are on for all selected items in Samsung cloud

 

[mustang7757]

This my screenshot

 

[Del1701]

Basic stuff to confirm but need to ask

*Your sign into your Samsung account

*You have enough battery when it does back up

*Device has enough storage

*Auto restart off - keep off for testing purposes maybe prevent back up

* Toggles are on for all selected items in Samsung cloud

The only thing different I have is that auto restart was on, this never hindered my previous 24,23,22 ultras etc but I've now turned it off and I'll see what happens over night

Edit..... I just checked after posting this and it had in fact backed up, but only a few things like contacts, calendar. So it's either started working at samsungs end or the phone only backs up the bits individually when it needs to

 

[y2jman]

for some odd reason it started to work automatically last few days on my phone don't know how it happen it did 1:26 this afternoon

i think started working mon or tues night out of the blue

 

[notforhire]

In my case, I always have to manually back up to Samsung Cloud since I never meet the criteria for it to do so automatically. Regardless, an additional bug (perhaps?) I've kept Samsung Messages disabled for months. Now, however, Cloud will not back up Home Screen or Apps precisely because I have Messages disabled. When I enabled Messages, those two selections were available for back up. strange.

 

[y2jman]

ya know when i 1st went into galaxy app install samsung messages it did have rcs when i got phone 1 day but because i uninstall it a few times and install it back rcs in chat i can't seem to get it working anymore so i kept it uninstall if i clear data google message1 old chat message saying unavailable have to install samsung message and i have to switch back and forth make it disappear then uninstall samsung message i have never clear data samsung messages btw


i have gotten used to google message despite hickup last version which it seems to be straighten out last night new version after restarted phone get rcs come back up google message that is