Auto rotate not working

[Che Aquino]

I have the auto rotate on my galaxy s7 turned on but it is not working still. How do I fix this? Tnx

 

[Sam_Gs7]

I've No doubt that..You've it Turned On from the control icons
Panel by swiping down-Using the middle Fingers isn't it. Try to
do it few times again and after, close the Screen with the
returnKey. Turn off the Phone & reStart it. Better now

 

[Kelly Kearns]

I have the auto rotate on my galaxy s7 turned on but it is not working still. How do I fix this? Tnx

Have you seen this thread? Your solution might be in there.

http://forums.androidcentral.com/showthread.php?t=661251

 

[Che Aquino]

I tried ur suggestion but no change, it still does not auto rotate

 

[Kelly Kearns]

I tried ur suggestion but no change, it still does not auto rotate

You can try and see if it still happens in safe mode. Here are some instructions for the S7E, should be the same for your phone.

If it happens in safe mode, then something else is going on. Of it doesn't happen in safe mode, there is likely an app, etc you have installed.

https://support.t-mobile.com/docs/DOC-25053

 

[Che Aquino]

Still not working even in safe mode. What can i do next? Thank you for assisting me btw

 

[Kelly Kearns]

Still not working even in safe mode. What can i do next? Thank you for assisting me btw

Has it ever worked?

 

[Che Aquino]

I just bought this phone yesterday. Auto rotate has never worked.

 

[Kelly Kearns]

Does the icon on the pull down shade say "portrait" or "auto rotate" when you pull down the shade?

 

[Che Aquino]

It says auto rotate

 

[Kelly Kearns]

It says auto rotate

I'm no finding much about it. It is looking like the next option might be a reset. Before doing that, let me see about getting this moved to the S7 forums so more S7 users might see it. They might know some tricks that I haven't seen from my searching.

 

[D13H4RD2L1V3]

Mod Note: Thread moved to the Galaxy S7 subthread for relevance.

 

[Che Aquino]

Okay. Thank u

 

[Sam_Gs7]

O Excellent idea @D13H4RD2L..& KellyKearn: Moving the thread will
give the chance to other-High profile members to dig deeply on this
issue. I do have this bug too, so Hope we canFixed sooner-Bye

 

[Sam_Gs7]

I just bought this phone yesterday. Auto rotate has never worked.

@Che Aquino : What's the latest Status of the auto-Rotate phone screen.?
If no resolved yet. Here's a course of action to consider

1) None of the Fixes provided has worked out so far. So uninstall any App
Launcher-Android cleaners or Antivirus & restart the device. Any better

2) Perform a Settings reset: Goto settings >Back up and reset >Scroll to the
option "Reset settings" and perform the default Reset and
restart the Phone. Does rotate screen works

3) The action that Fix most bugs in Smartphones is the "Factory reset" is up
to You to Carry out one..goFor it to eliminate this possibility

4) Last resource contact, your Phone carrier and request a replacement..
The carrier vendors can. Troubleshot the Phone and decide what
to do in this case. Keep us informed and G. Luck

 

[Che Aquino]

@Che Aquino : What's the latest Status of the auto-Rotate phone screen.?
If no resolved yet. Here's a course of action to consider

1) None of the Fixes provided has worked out so far. So uninstall any App
Launcher-Android cleaners or Antivirus & restart the device. Any better

2) Perform a Settings reset: Goto settings >Back up and reset >Scroll to the
option "Reset settings" and perform the default Reset and
restart the Phone. Does rotate screen works

3) The action that Fix most bugs in Smartphones is the "Factory reset" is up
to You to Carry out one..goFor it to eliminate this possibility

4) Last resource contact, your Phone carrier and request a replacement..
The carrier vendors can. Troubleshot the Phone and decide what
to do in this case. Keep us informed and G. Luck

 

[Che Aquino]

I think as a last resort, I'll have my phone replaced, good thing it's still under warranty. Thank u for your help, i appreciate it.

 

[Kelly Kearns]

I think as a last resort, I'll have my phone replaced, good thing it's still under warranty. Thank u for your help, i appreciate it.

I was hoping maybe some other users would know if there was something to be done because they had this issue before.

One thing you might want to check, because in the past on Samsung phones it has caused some problems.. Is Smart Stay on?

One article I saw the other day indicated that a reset might correct it. If there is a true problem, I would have it replaced also.

When you take it back, let them know you booted onto safe mode and it still happened so you know there isn't an app causing problems and making it do that.