Automatically deleting email...

[Nurse_Shan]

I have noticed that my email messages that I keep in my inbox are randomly disappearing. I looked through the email settings on the phone and couldn't find anything. Any help? Please and thank you!

 

[jfoofoo]

how old are these emails that disappeared? and are you using the default HTC email client or gmail?

 

[jamdmyers]

There are a number of settings under the email apps, how many days of emails to hold, size etc, check there I think the max days are 30... I set mine to that, anything older won't show.

 

[Nurse_Shan]

It's a Comcast account and they're disappearing in about 2-3 days. I'll check the settings again but I haven't found anything about how long to hold them. Thank you!

 

[chickweedblur]

It probably has to do with number of days to download (mines set to 3), whether checking/deleting mail from the phone deletes it from the Comcast server, or whether it syncs deleted emails. One of those settings. Do you check it some other way as well?

 

[bellken]

from Mail, select Menu -> Settings -> Sync, Send & Receive

Download options (This is the setting, that is causing your emails to disappear)