Background Data Disabled : Google Play Store Needs background data to be Enabled.

[ToughTaureanWoman]

Thank you Marco. This fixed the problem for me where all else had failed!

 

[Syed_Iqbal]

Super working for me

 

[Sandy Hayek]

Thank you that worked!

 

[Boris Pogoriller]

Most helpful

 

[sjbmon]

I'm having this issue on my Samsung tablet however under setting there is no quick settings option.

 

[kittycathy]

This doesn't work for me...I have powered down, turned the background data on and off several times, synced and unsynced several times. Any other suggestions??

 

[kittycathy]

This IS this is the answer!!!!!!!! :-* Force Stop!!!!

 

[xv15]

Wow after a long battle I think I finally got it. I had to also clear the cache and force stop. Frustrating!

Same. Clearing cache and closing app wasn't enough, had to force restart.

 

[Jlcookson56]

You are a life saver. Nothing else I tried worked. I LOVE YOU

 

[abdulmoizbari]

Hey S5 forum, I have noticed an issue with the Galaxy S5 that apparently only occurs with the Verizon variant. I work for a place called Wireless Advocates, we are the cell phone kiosk inside of Costco. I'm asking about this because I've had three customers come in to ask about this background data issue.

I'm not sure what triggers this issue but when I try opening up google play I get the "Background Data Disabled : Google Play Store Needs background data to be Enabled" error. It then gives you the ability to either quit or enable the data. If you press enable it takes you to the account screen in settings.

When I go to Data usage the option to "restrict background data" is greyed out. You can't even select it and it isn't checkmarked either. Just to clarify, accessing the internet and other things on the phone work perfectly fine. It's just the use of Google Play that is having issues. I called Samsung customer care and they aren't aware of this issue at all. I'm not sure if Verizon know about it but I figured I'd ask here because maybe someone else has experienced this issue with their galaxy s5. Also note that force stopping google play, play services, removing the google accounts and adding them back and rebooting the phone haven't solved it. After the reboot the phone will appear fine and then a box that says "Restricting background data".

Thanks for reading and hopefully this issue can be resolved.


Sent from my iPad using Tapatalk HD

 

[Lana Pollock]

You will notice if you go to data usage this option should be there as well. It has to do with wifi/carrier data charges from apps running in the background. Due to all the constant updates these phones do people go over the data SO now we have a feature to disable background data usage.

Posted via Android Central App

 

[Lana Pollock]

Omg this is the reason I am here right now...
BACKGROUND DATA I'm going nuts and had to master delete my account because phone locked me out please help me out with a solution
Thank you

 

[Lana Pollock]

What is feature to help me control background data and I can get it here right

 

[Lana Pollock]

Thank you for all the help and advice on the background data check. Have a great day thank you again

 

[Ive Done_it]

If enabling Power Saving Mode on your phone doesn't work, try resetting your phone back to Company Default. It will only make minor changes and your Google Play Store should work just fine.