BackOrder Information and Speculation + Poll

[qnet]

Re: Google BackOrders Nexus 4

The bottom line here is that a bunch of people swarmed and spammed Google's site in a desperate bid to be first at any cost, and now they're paying the cost. This stuff happens with big product launches. The only difference is that ten years ago you had to stand in line outdoors for four hours before being told you couldn't get the thing you wanted. Could Google improve their process? Absolutely. That said, the people complaining loudest don't actually care about the process, they only care that they didn't get their toy. It's like the people who get mad whenever a court rules against an Android OEM; they don't care whether the ruling was correct, only that "they" lost. If for that reason only, I have a hard time mustering a great deal of sympathy or indignation on their behalf. They wanted to be first in line, and they were willing to throw themselves into the melee in an attempt to achieve that. As the Rolling Stones once said: you can't always get what you want.

I agree with you to some extent in the above paragragh, although I still feel bad for those who got the email. I'm still keeping my fingers crossed that I don't get it. When I ordered I didn't get any errors, it just hung for awhile then I got a message saying something like "if you see this window your order didn't go through" it instructed to click and try again. The second time it appeared to go through but said there was a problem processing.

When this happend I decided to wait it out and not do anything. After reading what had happened to other people I figured it was a glitch and, if I went back and tried to reorder it would just make it worse. After a few minutes I checked my Wallet account and it showed it had went through.

In dealing with computer systems and networks (although not on this large of a scale) I've learned sometime you have to be patient and let things settle down. The constant reordering and refreshing may have been part of the problem of them not correctly being able to tell what they had left.

 

[klau25]

Re: My phone got back ordered BUT....!!!!!!!!!!!!

haha, nice. yeah. The galaxy Nexus is still an awesome phone. seriously, ppl shouldn't be that upset if they have a gn already. way to look at the positive side.

Sent from my EVO using Android Central Forums

 

[Pre-dawn raid]

Re: Google BackOrders Nexus 4

I'm still completely in the dark. Never got the confirmation email, wallet still says estimated shipping for today nov 15. Can't call google since two phone calls would get two diff answers. Just stuck waiting and waiting and waiting. The uncertainty certainly sucks. Now I know how Hitler felt when he didn't get his N4 The only hope I have is that i THINK i am near the front of the line, my order was accepted at 8:35am.

I'd be a little concerned about never getting the confirmation email. Not sounding too good for a successful purchase but keep your fingers crossed.

 

[jeremydc]

Re: Google BackOrders Nexus 4

T-Mobile is backordered as well


Sent from my Nexus 7 using Tapatalk 2

 

[KitN]

Re: Google BackOrders Nexus 4

It sounds to me like Google actually did an okay job with this launch. The only oddity that I wish I understood better was how they determine shipping order, because it's clearly not first-come, first-served. Lots of people are feeling indignant that they got their order in 10.3 seconds after the page went live and have been put on hold where some who ordered twenty minutes in are getting theirs.

You, sir, are delusional. Absolutely NOTHING was handled well. Google did NOT do "a good job". Period.

If you did a similar " good job" at your own work place you'd be filling a small box with your personal affects and making your way to the unemployment line. End of discussion.



Sent from my Nexus 7

 

[mattatwar1]

Re: Google BackOrders Nexus 4

Maybe lg dident make them fast enough
........
Sent from my Galaxy Nexus using Android Central Forums

 

[Fairclough]

Re: Google BackOrders Nexus 4

Its a cheap phone, free shipping is a nice gesture to make! Hopefully lots of people press cancel so i can get an order

 

[Fairclough]

Re: My phone got back ordered BUT....!!!!!!!!!!!!

I like your thinking, cancel your order so there is one less in demand and 1 more chance of myself getting one
Its good so see they are updating it,

 

[theduder]

Re: Google BackOrders Nexus 4

Would you rather have them still charged you shipping? They are making things as right as they can. It's not like we make money on the phone. Apple wouldn't do any of that.

That is what they did with the Nexus 7, and no - this is better. But not by much.

Sent from my Galaxy Nexus using Tapatalk 2

 

[evperry]

Re: My phone got back ordered BUT....!!!!!!!!!!!!

Are you nuts???????!!!!!

I mean that would be the right thing top do but no way I am doing it.

This new swype keyboard I'd awesome, not bragging just saying......

I like your thinking, cancel your order so there is one less in demand and 1 more chance of myself getting one
Its good so see they are updating it,

Sent from my Galaxy Nexus using Android Central Forums

 

[theduder]

Re: Google BackOrders Nexus 4

You, sir, are delusional. Absolutely NOTHING was handled well. Google did NOT do "a good job". Period.

If you did a similar " good job" at your own work place you'd be filling a small box with your personal affects and making your way to the unemployment line. End of discussion.



Sent from my Nexus 7

This is a sad effect of the modern age. We have largely become numb to failings and shortcomings. People think you're a nut for getting upset these days.

Sent from my Galaxy Nexus using Tapatalk 2

 

[Fairclough]

Re: My phone got back ordered BUT....!!!!!!!!!!!!

If your happy with your current phone sure don't order it, if not order it... however the more cancels the faster i get one hehehe.

 

[squadz]

Re: Google BackOrders Nexus 4

This is a sad effect of the modern age. We have largely become numb to failings and shortcomings. People think you're a nut for getting upset these days.

Sent from my Galaxy Nexus using Tapatalk 2

When it comes to arguably one of the top 5 companies in the world making a mistake of this caliber, I think we have a right to get upset.

This wasn't a mom and pop shop that overestimated the demand on their cupcakes.

 

[Fairclough]

Re: Google BackOrders Nexus 4

When it comes to arguably one of the top 5 companies in the world making a mistake of this caliber, I think we have a right to get upset.

This wasn't a mom and pop shop that overestimated the demand on their cupcakes.

Great line. It is a little bit odd they underestimated demand by this much. Even LG was saying it will go nuts hence why they want to push it into stores, they said this before the launch!

 

[qreepii]

Re: Google BackOrders Nexus 4

I'd like to point something out that I haven't seen mentioned. Nexus has always been a niche brand. Which is fine, however, Google Marketing department should have been able to gauge from forums, reviews and other chatter that this launch was not going to be small.

Now maybe they weren't prepared but I could see with all the new registrations to this forum (myself included) that interest in this device was skyrocketing when Sarah made us believe the announcement would be delayed.

That was two and a half weeks ago. There should have been people noticing Google was looking at something different.

My final thought, this entire situation would be 10 times better if Google would provide some straight answers to the following questions that aren't vague guesses.

When will they be restocked?
How many were available on Launch day?
How many are currently back ordered?
When will the rest of us be able to order them again?

Finally now that we're in this mess what is being done to make this product available to the customers that haven't heard anything from Google since Tuesday when they said "Wow, I guess we need more."

Sent from my Nexus 7 using Android Central Forums

 

[dbdynsty25]

Re: My phone got back ordered BUT....!!!!!!!!!!!!

4.2 definitely does give the GNex a little boost, especially the camera tweaks...so it makes the next day go by quicker until mine arrives. (yes, I'm one of the lucky ones)

 

[theduder]

Re: Google BackOrders Nexus 4

When it comes to arguably one of the top 5 companies in the world making a mistake of this caliber, I think we have a right to get upset.

This wasn't a mom and pop shop that overestimated the demand on their cupcakes.

You're preaching to the converted. I am upset too.

Sent from my Galaxy Nexus using Tapatalk 2

 

[jd914]

Was your Nexus 4 shipped or Backordered?

This poll is to get an idea of how many Nexus 4's actually shipped vs how many were backordered.

I got the dreaded email telling me my order was backordered. I'm disappointed and I'm not going to cancel my order, at least I'll get it as soon as Google has more Nexus 4 in stock

 

[evperry]

Re: My phone got back ordered BUT....!!!!!!!!!!!!

What do you think about the keyboard? I'm digging it.

Sent from my Galaxy Nexus using Android Central Forums

 

[corance]

This poll is to get an idea of how many Nexus 4's actually shipped vs how many were backordered.

I got the dreaded email telling me my order was backordered. I'm disappointed and I'm not going to cancel my order, at least I'll get it as soon as Google has more Nexus 4 in stock

Ugh! Not another one of these threads! Don't you understand? yes your
Phone is back ordered and yes you will get it as soon as more are made. Guess what....so will everyone else! Back ordered means they don't have enough which means they make more. Do you think they will make only enough to fill the orders then say "ok guys, stop the production, we covered the back orders"? No! They will keep making them cause now they know the demand. That means the ones that didn't get one the first day, and obviously you didn't either, will be able to order one. Jesus Christ!