Battery being drained while Powered Off

[dblespresso]

After updating to 4.1, I had the issues with Wifi where I lost all connections and couldn't get it back. Brought it to AT&T Service Center and they had to reconfig my phone to factory defaults. Fixed the problem. However, I'm having other issues. Even though I turn my phone off at night, the battery is still getting drained. In the morning I try to turn on my phone and can't because the battery is completely drained. I then have to plug it in to start the charge in order to turn the phone on. Is anyone else having this issue? The phone was perfect until the damn update ruined everything. Help! I don't want to have to get a new phone because it will probably be a refurbished one.

 

[meyerweb#CB]

Just making sure I understand: When you say turned off, do you mean the screen is off, or do you mean you completely shut down the phone? I don't have a One-x, but I think you would power off completely by pressing and holding the power key, then choosing shut down, or power off, or something similar from the menu that appears. When complete powered down, you can't even receive a phone call.

If the phone is truly powered down and still draining the battery, either the phone or the battery has defective hardware. If you're just turning the screen off, that doesn't stop the phone from running in the background. The radios are still turned on in case you receive a call, text, or email, the OS is still running so it knows what to do if one of those things happens, etc.

When you stop using the phone for the evening, what is the level of charge on the battery? It shouldn't fully discharge over night even if it's on.

 

[quicksilver53]

My one x is doing the same thing. I charged it up yesterday and then turned it off. When so went to turn it on tonight, it was dead. Only 2% battery. What could be causing this? As far as I know I have no apps runnng in the background.

Sent from my HTC One using Android Central Forums

 

[sprof]

This is what happens when I just reboot. The battery was down over 10%.

Sent from my One X using Tapatalk 2

 

[dblespresso]

I thought I had provided thorough information. When I say turned off the phone, that means turned off, powered down, not just the screen. My battery is being zapped with no usage, and powered off. It takes over 4 hours to fully charge it - which I'm doing up to 3x a day! It's very frustrating. I do like the functionality of the phone, however, that's useless if there is no power. HTC support has been no help either.

 

[Toy Boat]

My HTC One is doing the same thing. Did your problem ever get resolved?

 

[hakimmmmm]

By default HTC phones do not shut down when you power off . to reboot quicker its kind of half power off half screen off. I think its in setting you have to change something where it says completely power off.

Sent from my One using Tapatalk 4 Beta

 

[hakimmmmm]

Try this. Hold power button with volume down button until fast boot . there select boot loader and select Power down. battery still drains or not share with us

Sent from my One using Tapatalk 4 Beta

 

[Toy Boat]

Thanks for the suggestion. I couldn't figure out how to perform a fast boot as you prescribed (my phone restarted, but i didn't find any 'boot loader' option), but I did find an option under Settings>Power to turn off Fast Booting. I am currently doing a test (starting at 62% now at 12:22pm) with the phone powered down with Fast Booting off. I'll re-post here later with the results.

 

[Toy Boat]

So my primary test was a success! With Fast Booting turned off, I only lost 3% battery over a 16 hour period of time when the phone was powered-down. I'll repost here if the problem reemerges.

 

[gingerghost]

My One is doing exactly the same thing - and others are having issues -

• [Q] HTC One awake when turned off....battery loss - xda-developers
• Phone staying awake/screen on when powered off - xda-developers

I can't work out what's causing it. Fast boot is off, so it can't be that... unless it hasn't actually switched off properly? This is very strange. No one on XDA seems to have any idea

 

[dj9281]

My Droid4 has done the same thing since it was purchased. Fully charged. Power down (confirmed). Turn on in morning. Goes through normal power cycle. Battery fully drained. Did several partition clearing (at Motorola's request) and at least two full factory resets. Didn't solve the problem. Always intermittent. Occurred about 10-30% of the time. Got worse over time. Unfortunately, it's a work phone and I couldn't be without it long enough for a warranty repair. Warranty expired and now my work no longer buys Droids. Maybe this is partially why...

 

[Barry O]

I have the same issue with an HTC EVO 4G, but it takes several days to discharge while off. Maybe the NSA/Google is collecting data in the supposedly "off" mode. Sure hope not...

 

[outlandsat]

How is it that the battery is being drained slowly while the tablet is shut down and stored away between uses.