Battery does not Charge While Phone is Off (One X+)

[BuddhistGirafe]

Hey guys, so my battery doesn't seem to charge if the phone is not on. The light will come on and then when I turn it back on the battery has actually decreased. Any help on the matter? I called HTC and they just said to let it fully die. I am scared to do so. If I let it die I have heard numerous stories of the phone not charging and not turning on.

 

[towboatman]

Hey guys, so my battery doesn't seem to charge if the phone is not on. The light will come on and then when I turn it back on the battery has actually decreased. Any help on the matter? I called HTC and they just said to let it fully die. I am scared to do so. If I let it die I have heard numerous stories of the phone not charging and not turning on.

Are you rooted ?

Sent from my One X+ Pocket Rocket

 

[Bizzle69]

under battery settings (POWER) make sure you have fastboot un-ticked. If this is selected, your phone doesn't fully shutdown, its basically in sleep mode-preboot