Battery Issue with 1 of 2 Nexus

[Jamieson22]

Wife and I both got Nexus phones a week ago on a family plan.

First night we got them I fully charged them both and popped SIMs in and set them next to each other on the counter to let the port from Sprint happen before setting anything up. The next morning my wife's phone was dead and mine was at 90% battery life.

For next couple nights she'd wake up and her phone would be dead. Got her phone replaced and new one is having same issues.

Nothing on her phone seems out of whack. I use Yahoo and she uses Hotmail (think this uses push even) but most other settings are the same. Facebook, Gmail synching, etc are all set to mainly have manual updates, etc.

Last night I charged them both, left them on 4G and this morning hers was dead again and I was at 85%.

On her phone the Mobile Network signal seems to show large bars of Red, with some yellow while mine is all Yellow.

Cell Standby used 85% of her 6h0m5s on battery and said 66% for Time Without Signal.

At 7h36m0s, my phone had 85% battery left and no time without signal.

What could be doing this? Getting 2 defective phones seems unlikely. Could it be the SIM? Seems the only common piece is the SIM.

Plan to bring it to Verizon tomorrow to see but just curious what is happening. I seem to get a full day on my phone, she is dead 3 times a day.

Thanks-
Jamie

 

[ohiomoto]

You figured it out, her's is dropping signal and burning through the battery trying to get it back. The question is why? Your probably correct about the SIM.

 

[dmmarck]

How aggressive are the push settings? Brightness settings?

 

[Jamieson22]

Brightness set to auto.

I don't think there are any settings for Push notification are there? It is either on or off, no? Either way I have had her Hotmail set to Push and had it set to never check with same results.

 

[dmmarck]

Brightness set to auto.

I don't think there are any settings for Push notification are there? It is either on or off, no? Either way I have had her Hotmail set to Push and had it set to never check with same results.

Sorry for some reason I confused it with that app. I know apps that "check" every 5 minutes destroy the battery.

If you have words with friends, that also drains

 

[philosopherisdog]

My wife had the same problem - she also had hotmail and another exchange account set up. Her GNEX battery stats showed that the email app was draining more than half of her battery.

Have your wife uninstall and then re-install the email accounts. It might also help if she restarts the phone in between doing this. We did this with my wife's GNEX and now her battery drain is normal.

Wife and I both got Nexus phones a week ago on a family plan.

First night we got them I fully charged them both and popped SIMs in and set them next to each other on the counter to let the port from Sprint happen before setting anything up. The next morning my wife's phone was dead and mine was at 90% battery life.

For next couple nights she'd wake up and her phone would be dead. Got her phone replaced and new one is having same issues.

Nothing on her phone seems out of whack. I use Yahoo and she uses Hotmail (think this uses push even) but most other settings are the same. Facebook, Gmail synching, etc are all set to mainly have manual updates, etc.

Last night I charged them both, left them on 4G and this morning hers was dead again and I was at 85%.

On her phone the Mobile Network signal seems to show large bars of Red, with some yellow while mine is all Yellow.

Cell Standby used 85% of her 6h0m5s on battery and said 66% for Time Without Signal.

At 7h36m0s, my phone had 85% battery left and no time without signal.

What could be doing this? Getting 2 defective phones seems unlikely. Could it be the SIM? Seems the only common piece is the SIM.

Plan to bring it to Verizon tomorrow to see but just curious what is happening. I seem to get a full day on my phone, she is dead 3 times a day.

Thanks-
Jamie

 

[Jamieson22]

Did it cause a loss of signal? That seems to be what is clobbering her, even though my GNEX has no issue when placed right next to it.

 

[greydarrah]

If side by side, they get different signal strengths (check the dBm, not the bars displayed), then I'd take them both into a Verizon store and insist they replace the one with the bad signal.