I know this thread is a few months old. But I've been using Samsung financing for a while, and after the past week, I'll be closing my account asap.
I wanted to preorder the new s22 ultra, so I made a $1000 payment on my Samsung finance account to bring my availabile credit up. It's been over a week now since that payment. It's "posted" but still pending and my availabile credit has not changed. So I can't preorder yet. I called TD bank, the phone number provided under my account settings, and talked to 2 different people. Both of them were clearly working from home, both with screaming children in the background and the first one had her doorbell ring. Which is all fine and dandy except for the fact they're handling personal information such as home address, soc. sec. #, full name, etc. Anyone could be watching over them, kids, friends, etc. So I'm done with that mess. Oh and she told me 5 days, it's been well over a week and at least 6 business days.