My wife's SCH-1905 received an upgrade through Samsung to the latest level and now it has a constant beep about every 10 seconds. It is a Verizon Tab but we mostly use our wireless, not a hot spot. Has anyone else ever heard of this? Samsung says to do a master reset but will not help in how I do that. How can I save all the pics, documents, etc.? I do not see a sd card or anything. Needless to say we are amatuers at this and could use some very precise help on getting this issue resolved. Thanks in advance fo your help.