On Black friday i hit a kiosk sprint store in the mall and they woudln't match best by at 99, but they did add another 50, plus charger plus some plastic cover things... so all in all it wasn't that much more (with a 2 year renewal, which i was well over due for as he reminded me several times) Had my last phone for 5 years.
Last year black friday we bought a sprint phone from Best buy and when it broke 10 months later, the did jack squat to help us.. with in first 3 mins they said, you have to go to a sprint store.... and of course the sprint store didnt help much as it was purchased from best buy and was a bust buy exclusive model.... blah blah blah....
needless to say i am willing to pay a bit more to get support if needed.