Hmm , try going into settings>apps>find your launcher and tap >clear its data then force stop but this will delete your current home page layout,folders, chrome shortcut to home screenJust did that as you advised - same issue exists there.
No joy there either, sadly.Hmm , try going into settings>apps>find your launcher and tap >clear its data then force stop but this will delete your current home page layout,folders, chrome shortcut to home screen
No joy there either, sadly.
AhhThat's the thing - I'd just been given the phone as a hand-me-up from my son who did the reset.
Thats great, but you still have a problem with your stock launcherProblem sorted - I've installed Nova Launcher.![]()