Blu Studio XL2 Ringtone Ringtone Keeps Going Silent

95yj

New member
Jan 21, 2017
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Greetings, I have a fairly new Blu Studio XL2 phone running Android 6.0, patch Sept.5 2016. The ringtone just quits working after a random amount of time. All other notifications keep working. Even if I go into Settings, Sound & Notification, Settings, Phone Ringtone and click on a different ringtone, nothing is heard. Cycling power on the phone fixes everything and also in settings when I change ringtones I can then hear each one as it is selected. I have checked and I have no Do Not Disturb settings; Priority Only Allows is set to defaults, Automatic Rules are are all off. I am getting missed calls all the time because the phone randomly shuts off the ringtone. The only thing I have found to turn it back on is a power cycle.

Anyone have any ideas?
 

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