Blue dots freezing Android screen

kuiperszone

Member
Nov 27, 2024
5
0
1
Hello,

My pixel 7 and 8 have this issue of 3 blue dots appearing and freezing the screen. I need to close the screen before I can continue. Any idea what this can cause?
1000008551.jpg
 

kuiperszone

Member
Nov 27, 2024
5
0
1
Welcome to Android Central! How frequently does this happen? If it's pretty frequent, try booting into Safe Mode to see if it's a 3rd party app causing the issue: https://support.google.com/pixelphone/answer/2852139?hl=en
Issues is that no apps were added recently so hard to figure out in safe mode which app can cause this. Just curious if more users face this issue. Could find only one hit for a Samsung user who is facing the same issue.
 

B. Diddy

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Mar 9, 2012
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Issues is that no apps were added recently so hard to figure out in safe mode which app can cause this. Just curious if more users face this issue. Could find only one hit for a Samsung user who is facing the same issue.
It doesn't necessarily have to be any apps that were recently installed -- there could've been an update to some other app you installed a while ago that is now causing this, perhaps due to some new "feature" that's glitchy.
 
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B. Diddy

Senior Ambassador
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Mar 9, 2012
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Can you show a screenshot that also includes your status bar along the top? I want to see if there are any suspicious notification or status icons that might suggest some associated app running in the background.
 

steffi

Well-known member
Nov 12, 2024
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do a soft reset by hold down both power and volume down button for 20 seconds, but i didn't see the blue dots..
 
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