Bluetooth connectivity with cochlear implant

[russez]

I have the first Med El Sonata 3 processor in Australia. It connects to Android 13 Bluetooth as designed for streaming, but in Android 14 it pairs but will not connect. I have tried changing the AVRPC options with no different result. Any suggestions? Please?

 

[B. Diddy]

Welcome to Android Central! Which phone do you have?

 

[russez]

Phone is a Samsung Galaxy A15 5G Model SM-A156E/N
Serial no. 352R5CX40NWCJE
One UI 6.1

 

[B. Diddy]

Ok, and are you talking specifically about audio streaming through the hearing aids (i.e., listening to a music app via the hearing aids), or are you talking about listening to a phone call through them? From what I can find, phones have to support ASHA (Audio Streaming for Hearing Aids) in order for a hearing aid to act like earbuds for streaming media. If the phone doesn't support ASHA, but is still hearing aid compatible (HAC), I think they're only useful for phone calls.

On this official Samsung site, the A15 5G isn't listed (although oddly, the A13 and A14 are): https://www.samsung.com/latin_en/su...use-hearing-aids-with-samsung-galaxy-devices/. However, it's always possible that site has not been updated recently, so it might be a good idea to contact Samsung support using the methods at the bottom of that page.

 

[russez]

Thanks for your time B. Diddy. With Android 13 the C.I. works with all audio streaming, including phone calls, reading books, and music. I was going on info I had read that Android 12 and later supported ASHA when I bought the new phone (and tablet, by the way. Same problem)

I will follow up with Samsung support as you suggest, but my information is that the Med El technical staff have already contacted them. I further understand that the device works fine on Android 14 in Europe, where it is manufactured. Isn't that weird?

 

[mustang7757]

Welcome to AC!
Moved this to Samsung A series Forum