Bluetooth not connected

[onnad]

I have the Moto e4 plus (unlocked) and it shows Bluetooth disconnected with my Fitbit . If I turn on my earbuds it connects quickly. No other devices that are paired with my phone. Any ideas of why I can't get tracker to connect to Bluetooth?

 

[JRF_1986]

My Fitbit doesn't show as a bluetooth device, I can only see if it's connected through the Fitbit app. Sometimes it'll show as synced x minutes ago but all my notifications still come through. If nothing is updating or notifications aren't working, I reset my turn my phone's bluetooth off and on.

 

[onnad]

@ JFR how do you see it via the app? which fitbit are you using? (I have the Charge 3).. I don't get notifications or see the weather

 

[JRF_1986]

@ JFR how do you see it via the app? which fitbit are you using? (I have the Charge 3).. I don't get notifications or see the weather

I also have the Charge 3. In the app when you drag down, the icon will be green in top of the battery status for the Charge.