Bluetooth not working properly after update on Android 7

[valda84]

Hi,
I have phone Blackview BV6000. After last update on Android 7, bluetooth is not working properly.

I cannot pair with any device. I try it many times. I have problem with BT handsfree, BT sporttester. Before upgrade, everything was fine.
I tried devices in older phone, with Android 6 and there it works well.

I can pair pohone only with notebook. If I try to connect any BT device, it shows "pairing" but nothing happened.

I tried factory reset, but it didn´t help.

Can anybody help me, what to do?

thank you very much (and sorry for my english )

 

[B. Diddy]

Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.

 

[valda84]

if I try safe mode, I have launcher error, and I cannot do anything :/

 

[B. Diddy]

That shouldn't be happening. I wonder if there's a problem with the firmware you updated to. Search the Blackview forums or elsewhere to see if there's a way to reinstall the firmware.

 

[valda84]

Ok, I´ll try it.