Bluetooth pass key not working.

[Android Central Question]

Since my G6 has come back from repair, it is now asking me for my Bluetooth passkey when I try to connect to me Soundjuice speaker. I put in the correct code, but it won’t connect. It tries connecting, then does nothing. I’m entering the correct passkey as it works on my iPad. Any reason why it it now asks for a passkey, and as to why the correct passkey won’t work?
Thanks in advance.

 

[critta71]

Has it had its software upgraded.. Like to oreo?

 

[spidey23972]

Has it had its software upgraded.. Like to oreo?

Not updated to Oreo yet, but now it’s working. I connected my phone to PC via Bluetooth, out of curiousity because I hadn’t tried before, then I tried my speaker again and it worked!!