Bluetooth stereo not stereo!

[maya707]

Maybe someone has experienced this. I just got an LG Tone HBS-700 stereo bluetooth headset as a gift. It pairs and plays music with my Vzw Note 3 but in mono only. Both earpieces are working, but the sound is in mono, not stereo. I have tried the native Music app and also jetAudio. Wired headsets work fine; just this bluetooth one has issues. Is this a "setting" issue or a hardware issue? Thanks ahead!

 

[B. Diddy]

On your phone, go to Settings>Wireless & Networks, tap Bluetooth, then tap the settings icon right next to the headphones in question. Under "Profiles," make sure "Media Audio" is checked. If only "Phone Audio" is checked, then it might be streaming mono because it doesn't need such high fidelity.

 

[maya707]

I have them both checked. That's why I'm puzzled.

 

[B. Diddy]

Weird. What if you uncheck the "Phone Audio" box and leave "Media Audio" checked?

 

[maya707]

Tried that yesterday also. Same. I'll diagnose the hard way by pairing other devices with both of them and check how they play. I'll post the results tonight or tomorrow. Thanks B. Diddy!

 

[Shane Dowler]

I sync my phone to my car stereo while streaming Spotify and it's playing stero, not mono.

Posted via my Note 3

 

[maya707]

OK, my headset works fine with both my old Bionic and my wife's Note 3. Must be either a defective phone or an improper setting. I think I checked all the possible settings...any other suggestions anyone?

 

[maya707]

FIXED! In settings/accessibility/hearing I had mono audio checked. The description of this selection is to switch to mono audio when using a mono headset. I assumed it was meant for wired mono headsets. There is no mention of it's effects on bluetooth headsets whether monoraul or stereo.

 

[dhruv990]

FIXED! In settings/accessibility/hearing I had mono audio checked. The description of this selection is to switch to mono audio when using a mono headset. I assumed it was meant for wired mono headsets. There is no mention of it's effects on bluetooth headsets whether monoraul or stereo.

Signed up just to say thank you!
I bought 3 different bluetooth receivers (returnable luckily) wondering why nothing was working. Tried this and got stereo audio

 

[Lucas_Kun]

FIXED! In settings/accessibility/hearing I had mono audio checked. The description of this selection is to switch to mono audio when using a mono headset. I assumed it was meant for wired mono headsets. There is no mention of it's effects on bluetooth headsets whether monoraul or stereo.

Fixed it for me as well. Give this guy a medal!