Bluetooth won't recognize yamaha receiver

[Android Central Question]

I've updated firmware in the receiver and phone is also up to date. I've tried scanning multiple times with both devices simultaneously but neither locates the other. Phone has no issues with other bluetooth devices and this receiver would pair with my same phone a few weeks ago, but won't now...

 

[mustang7757]

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https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

You tried restarting the phone ?

 

[B. Diddy]

Welcome to Android Central! Which phone? Did it recently get a system update that coincided with the problem?

 

[Josh Crews]

It's an S8+. I am not sure as to whether or not an update coincided with the problem. Restarting the phone did not work.

 

[B. Diddy]

Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-34311. If that doesn't help, then see if it also happens in Safe Mode: https://support.t-mobile.com/docs/DOC-34283