Blurry when using Iris scan

[gottria]

Just noticed that when I try and use my Iris scan on my S8 Plus the picture of my eyes are slightly blurry, I'm wondering if that is why my Iris scan isn't the best.

 

[Aggie PT]

I don't think that matters. When the camera image pops up with the two circles for your eyes on my S8+, it is blurry too. It doesn't pop up that often though since it works so fast most of the time. It probably works 90% of the time on my device. I love this feature on the phone.

 

[gottria]

I don't think that matters. When the camera image pops up with the two circles for your eyes on my S8+, it is blurry too. It doesn't pop up that often though since it works so fast most of the time. It probably works 90% of the time on my device. I love this feature on the phone.

Thanks, it must not like my glasses as mine is more miss than hit.

 

[steveh552]

I have never had luck with the scanner. Your glasses more than likely plays a role here.

 

[SlippySlimm]

I've never had an issue with it, even while wearing my glasses. But each devise is different...maybe just something wrong with your scanner.

 

[steveh552]

Wipe the scanner down and try different lighting, other than that I am coming from an iPhone and have no other ideas.

 

[cedjunior]

I'm pretty sure image is only to be a guide for you to point the phone at your eyes.