Broken S7 Edge LCD - HELP!

[Blossom1367]

Hi,

I dropped my 3 month old S7 Edge yesterday on concrete. It was in a case. The screen is fine except for a tiny scratch. Flashing lines appeared on the bottom of the screen yesterday but the phone was still working.

Today it's completely shot. Green flashing lines over the whole display.

I called Verizon tech support. All they could suggest was taking it to a Verizon store. I did that today, and they just activated my old S4 and told me to call Samsung to see if it would be covered under warranty.

I called Samsung today and they told me physical damage is not covered and that they have temporarily suspended all phone repairs.

Now what can I do?? I have a monthly device payment on it through Verizon so I don't want to keep using my old phone. My old phone is in bad shape too. It barely keeps a charge and goes dead when it gets to 40% battery. Takes forever to charge too.

I can't afford $700 to buy a new phone outright and I read elsewhere that a lot of phone repair shops don't do S7 Edge repairs.

Any advice please?

 

[victoryrules8]

Perhaps look into outing square trade insurance on it? You might be able to get in and maybe wait a few weeks before filing a claim? Just a thought. I always get the Samsung protection plus for 129 bucks when I get a new phone for those kind of instances . When the phone costs me 800 bucks what's another 100..

 

[Blossom1367]

Perhaps look into outing square trade insurance on it? You might be able to get in and maybe wait a few weeks before filing a claim? Just a thought. I always get the Samsung protection plus for 129 bucks when I get a new phone for those kind of instances . When the phone costs me 800 bucks what's another 100..

I wish I had known about the Samsung protection plan sooner. I just found out about it today while searching for info on getting my phone repaired. Does it even cover accidental damage?

I wonder if that would work if I got Square Trade? Does it have a waiting period or deductible?

I found an online service center page for Samsung. They want $270 to replace the screen. : 0