Hey everyone!
I'm looking to get a sample from users that are willing to do an experiment for me. Here's the scenario:
My wife and I both have S8 plus models, both outsourced from the same country, and both on the same build.
For some reason, with her phone, when WiFi Calling is the preference (Settings > Connections > more connection settings > WiFi Calling > WiFi Preferred), if we reboot her phone, it always comes back to home screen with no network. No matter how long we wait it will never establish. It then becomes a reboot fest until it does come back up, which always by the 3rd time it has.
I thought it might be a sim card issue so we went in today and got a new one and noticed it did the same thing immediately. We were advised it's probably just a bug and will get worked out with updates eventually.
"If that were the case wouldn't all phones exhibit the issue?", i asked. "Not necessarily".
Guess I couldn't say definitively, but that seems like an unusual stance to me. Thoughts?
Anyhow!
If any Tmo users would turn there WiFi Preferred setting on, and reboot there phone, I'd love to see the results!
Note:
If you lose network, the only solution is to keep rebooting, that I've found, and eventually it's reappeared.
You need a network connection to get the setting to appear to change it back to Cellular Preferred.
Thanks all!
I'm looking to get a sample from users that are willing to do an experiment for me. Here's the scenario:
My wife and I both have S8 plus models, both outsourced from the same country, and both on the same build.
For some reason, with her phone, when WiFi Calling is the preference (Settings > Connections > more connection settings > WiFi Calling > WiFi Preferred), if we reboot her phone, it always comes back to home screen with no network. No matter how long we wait it will never establish. It then becomes a reboot fest until it does come back up, which always by the 3rd time it has.
I thought it might be a sim card issue so we went in today and got a new one and noticed it did the same thing immediately. We were advised it's probably just a bug and will get worked out with updates eventually.
"If that were the case wouldn't all phones exhibit the issue?", i asked. "Not necessarily".
Guess I couldn't say definitively, but that seems like an unusual stance to me. Thoughts?
Anyhow!
If any Tmo users would turn there WiFi Preferred setting on, and reboot there phone, I'd love to see the results!
Note:
If you lose network, the only solution is to keep rebooting, that I've found, and eventually it's reappeared.
You need a network connection to get the setting to appear to change it back to Cellular Preferred.
Thanks all!
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