Can I get some help with a reboot issue?

[NJD_fan]

Reboot issues

Afternoon all, happy Labor Day to all that celebrate.

I'm having a weird issue I've never experienced before.

Was texting and my phone screen randomly went off and then rebooted a few seconds later. Done that every once in a while since the Lollipop upgrade.

Showed the Verizon intro and then nothing. Power button didn't awaken the screen, holding the buttons to reboot didn't do anything.

Pulled the battery for over 30 min, plugged back in and attempted to charge while off to see what the battery was at. Knew I hadn't gotten it so low it'd shut off but wanted to check....60%.

Turned it back on and got the Verizon logo again. Once again nothing after.

I just plugged it in and it's not even recognizing or vibrating to charge. Guessing it's off again as the manual reboot isn't doing anything again.

No idea what's going on. Going to see if I can get to Best Buy tomorrow where I bought it if they're open.

Thanks all

Brian

 

[STARGATE]

Re: Reboot issues

Unfortunately it's hard to say what it is for sure.
Taking it to the store might be your best bet.

 

[NJD_fan]

Re: Reboot issues

Thanks Stargate.

Was planning on doing that today but wanted to ask in case anyone's had that issue. Hopefully just the battery as I bought it outright, but do have their insurance.